| A | B |
|---|
| SCANREG.EXE | to scan the registry for corruption |
| CHKDSK.EXE | command-line tool that is used to recover lost allocation units from the hard drive. The lost allocation units occur when an application terminates unexpectedly |
| EDIT.COM | troubleshooting tool that can view and edit configuration (text) files such as AUTOEXEC.BAT, CONFIG.SYS, .INI files, and others |
| MSCONFIG.EXE | troubleshooting tool, to systematically view the lines of the CONFIG.SYS and the AUTOEXEC.BAT files, and to decide whether or not to load each line |
| The BOOTLOG.TXT file contains the | system information that is collected as the system is booting up |
| detlog.txt | created every time the detection process runs |
| Setuplog.txt | created when Setup fails before hardware detection |
| Detcrash.log | file created by Win 9x when setup fails during hardware detection |
| File & Print Sharing Services must be enabled on the | shared computer before printers or files can be shared across the network |
| To ping the NIC use the | loopback address 127.0.0.1 |
| "Cannot log onto Network - NIC not functioning" | Check the NIC on the back of the system and verify if the NIC LED light is lit. |
| During the start up of a Win 95 computer | a backup copy of registry is made |
| Win 2000 Advanced Options Menu, Debugging Mode enables | the use of special debugger utilities to access the kernel for troubleshooting and analysis by starting the operating system in a kernel debug mode. |
| Win 2000 Advanced Options Menu,Last Known Good Configuration will | enable the system to start from the point of the last successful user log on without the new device drivers installed |
| Win 2000 Advanced Options Menu, Enable VGA Mode will | load the standard VGA driver instead of the driver for the video card |
| Win 2000 Advanced Options Menu, Enable Boot Logging creates NTBTLOG.TXT that | contain a listing of all the drivers and services that the system attempts to load during the Boot up process |
| Windows 2000 provides an advanced Options Menu that | provides features in addition to the Safe Mode options |
| user.dat | Win 95 file that contains information about a user's choices of wallpaper and mouse speed |
| fixmbr | Win 2000 command used to repair Master Boot Record |
| defragmenter | all the files on the hard drive back to the beginning of the drive, making it easier and faster for the hard drive to retrieve the information |
| scandisk | repair tool used to check the integrity of the media |
| System File Checker (SFC) | command line utility that can be used to scan the operating system files to ensure that they are the correct ones |
| ping | utility/program used to troubleshoot a connection to a remote computer |
| The .VxD files are protected mode drivers that | allow multiple applications to access a system hardware or software resource |
| VxD files take the place of the | DEVICE= and LOADHIGH= commands for devices that are in versions of DOS |
