| A | B |
| Address book | Store your contacts, which makes it easy to correspond and share contact information with others. |
| Attachments | Files included with emails. |
| Browsers | Software programs that allow you to view webpages, such as Internet Explorer, Safari, Firefox, or Google Chrome. |
| Database software | Designed to create databases and to store, manage, search, and extract the information contained within them. |
| Distribution lists | Help you email multiple people at once. |
| Email application | an application that allows users to send, receive, and read electronic messages between users. |
| Presentation Software | Software used to create a sequence of text and graphics, and often audio and video, to accompany a speech or public presentation. |
| Search engines | A software program on the Internet that allows you to search documents and files for keywords and returns files that match. |
| Spreadsheet software | File made of rows and columns that help sort, organize, and arrange data efficiently, and calculate numerical data. |
| Uniform resource locator (URL) | Used to identify and link to a web page. |
| Viruses | A pieces of code which is capable of copying themselves and typically have a detrimental effect, such as corrupting the system or destroying data. |
| Word processing software | Enables users to enter and store written work into many types of documents. |
| World Wide Web (WWW) | A collection of websites or web pages stored in web servers and connected to local computers through the Internet. |