| A | B |
| culture | The beliefs, customs, and attitudes of a distinct group of people. |
| custom | A practice followed by people of a particular group or region. |
| business culture | The standards of a particular company |
| business etiquette | consuct that is considered socially acceptable in business |
| corporate culture | A company's shared values, beliefs, and goals. |
| hierarchy | Chain of command. A hierarchy usually has one person at the top who makes all of the decisions. |
| bureaucracy | Several levels of management |
| Formal culture | A formal business culture usually has a strict hierarchy or chain of command. Job titles are indicators of power and status and dress codes and work hours are strictly enforced. |
| Informal culture | Employees ar encouraged to make decisions on their own. They are allowed to dress causally and have more flexible work hours. Job titles are not as important as creativity and teamwork. |