| A | B |
| head foward | go to a place |
| predecessor | the person who held a job before you |
| issue | a monthly magazine, like the March issue of Readers' Digest |
| step into a role | start a new job |
| mixed emotions | happy and sad at the same time |
| personal mentor | a person who encourages and guides you |
| seasoned manager | manager with LOTS of experience |
| playbook | a manual about how to do things |
| the company's culture | the company's history and how it works |
| members- first mentality | the member comes first and we are here to serve the member |
| ethics | the principles of right and wrong that guide an individual in making decisions |
| post | an article you write for a magazine |
| column | article that appears in the form of a column |