| A | B |
|---|
| Benefits | Advantages or payments employees receive in addition to their wages (e.g. |
| Compliance | Fulfilling the requirements of the law |
| Conceptual skills | The ability to see the "big picture" and think about how things will work together |
| Controlling | The management function that monitors the work effort |
| Data processing | Converting facts and figures into useful information |
| Directing | The management function of providing guidance to workers and work projects |
| First-line management | Supervisors who work directly with the employees who carry out the business's routine work |
| Human resources | People who work to produce goods or services |
| Information management | The process of accessing |
| Information | Knowledge |
| Interpersonal skills | The ability to communicate |
| Management function | Groups of activities related to management (i.e. |
