| A | B |
|---|
| ISBAR | Identify, Situation, Background, Assessment, Recommend |
| AIDET | Acknowledge, Introduce, Duration, Explanation, Thank you |
| Clarifying | "I don't understand, can you explain it further?" |
| Sharing Observation | "You seem tired today." |
| Active Listening | Conveys presence and that you are attentive to what the client is saying |
| False Reassurance | "Don't worry, you will be okay." |
| Physical Therapist | help clients who are weak or injured improve movement and manage pain |
| Occupational Therapist | Assist with fine motor skills such as eating, dressing, bathing, etc. Helps with ADLs |
| Speech Therapist | educated in the study of human communication, its development, and related disorders. Can perform swallow studies |
| Registered Dietitian | experts on good nutrition and the food choices that contribute to health |
| Intrapersonal Conflict | Conflict within a person |
| Intergroup Conflict | Conflict between two more groups |
| Interpersonal Conflict | Conflict between two or more people |
| Identify (part of ISBAR) | "Hello, this is Nurse Jennifer, the Registered Nurse caring for Ms. Swift." |
| Situation (part of ISBAR) | "I am calling because Ms. Swift is having consistent, uncontrollable 10/10 pain." |
| Background (part of ISBAR) | "The patient had surgery yesterday and has Tylenol 650mg ordered and given 1 hour ago." |
| Assessment (part of ISBAR) | "The patient is currently complaining of 10/10 pain, BP is 190/90, HR is 120, and the patient is grimacing, pale, and diaphoretic." |
| Recommendation (part of ISBAR) | "Can we order IV Morphine 5mg for the acute pain?" |
