| A | B |
| Avoidance approach | Nurse manager avoids the conflict by scheduling the two nurses on opposite shifts |
| Threatening, intimidating, or humiliating | Manifestations of bullying |
| Set clear grounds and common goals | Conflict resolution strategies |
| Effective discipline for new grad nurse when making mistakes | complete an extended orientation with a preceptor |
| Nurse manager showing symptoms of alcohol abuse | Report to HR |
| Promotes employee performance improvement | Regular constructive feedback |
| HIPAA violation | Providing client’s information |
| Ethical principle of advocacy | Engage closely and genuinely with the client |