| A | B |
| services | Over the next ten years, nearly all job growth in the United States will occur in THIS area |
| technology | the use of automated machinery, electronic equipment, and integrated computer systems to help increase the efficiency of work production |
| part time | employee for a business usually works less than 30 hours per week |
| orientation | The final step in the hiring process |
| piece rate | workers receive a specific amount for each unit of work produced. |
| work environment | THIS consists of both the physical conditions and the psychological atmosphere in which employees work. |
| employees | Managers who involve _____________ in decision making find that better decisions are made and that employees are more likely to support those decisions. |
| 164 million | In early 2020, the size of the U.S. workforce was more than ____________________ people |
| blue-collar workers | Examples of these workers are truck drivers, mechanics, seamstresses. |
| outsourcing | Removing work from one company and sending it to another company that can complete it at a lower cost |
| planning & staffing | Job analysis, recruitment and selection. & job placement. are all a part of THIS function of human resources |
| time wage | compensation method pays the employee a specific amount of money for each hour worked |
| profit sharing | employees receive their regular compensation plus a portion of the company’s earnings. |
| benefits | Social Security. Medicare. compensation for overtime. are all REQUIRED _____________ |
| transfer | The assignment of an employee to another job in the company with a similar level of responsibility |
| job sharing | work arrangement offers one job to two people, each of whom works a part-time schedule |
| workforce | made up of all the people 16 years and older who are employed or who are looking for a job. |
| Occupational Outlook Handbook | published by the Bureau of Labor Statistics and provides up-to-date information about the jobs in the U.S. economy |
| goods-producing | THESE industries include businesses that produce or manufacture products used by other businesses or purchased by final consumers |
| white collar | THIS type of worker is one whose work is more mental than physical and involves the handling and processing of information |
| downsizing | A planned reduction in the number of employees needed in a firm to reduce costs and make the business more efficient |
| performance management | THIS human resources activity involves evaluating how well employees are doing their jobs. |
| temporary | employee is one hired for a specific time or to complete a specific assignment. |
| job analysis | a specific study of a job to identify in detail the job duties and skill requirements. |
| compensation | the amount of money paid to an employee for work performed. |
| incentive system | connects an employee’s pay to the quality or quantity of the employee’s performance. |
| promotion | advancement of an employee to a position with greater responsibility |
| organizational culture | the environment in which people work, made up of the atmosphere, behaviors, beliefs, and relationships |
| labor union | an organized group of employees who negotiate with employers about issues, such as wages and working conditions. |
| cafeteria plan | THIS allocates a certain amount of money to each employee that can be spent on benefits; the employee selects the benefits he or she prefers |