| A | B |
|---|
| Water on the floor | Display warning sign and clean up spillage |
| Fire door obstructed | Remove obstruction |
| Loose wires showing on a plug | Remove from use, lable and report to the relevant person |
| Hair cuttings on the floor | Sweep them up and put in a closed bin |
| Dirty foils in the sink | Throw away foils and clean the sinks |
| Burn to the hand with straighteners | Rinse under cold water and report |
| Trailing wires | Place all wires safely |
| Product in the clients eyes | Rinse out with a eye bath and report |
| Light bulb out on the stairs | Report to the relevant person |
| Tint still in the hair after shampooing | Shampoo again to ensure correct colour removal |
| A cut to the clients ear | Clean the cut and report to the relevant person |
| Blood on a tissue | Place in a sharps bin |
| A used razor blade | Place in a sharps bin |
| A bag left in the middle of the floor | Put the bag in a safe place |
| A client has an accident in the salon | Record it in the accident book |
| A client complains about her hair | Refer it to the manager |
| The fire alarm goes off | Evacuate the building |
| A stylist is winding a perm without gloves | Ask the stylist if she would like a pair of gloves |
| Perm curlers in the sink | Wash curlers and dry them |
| A damaged fire extinguisher | Put in a safe place and report it |
