| A | B |
| decision-making skills | tools a person uses to make good choices |
| collaborate | to work together |
| goal | plan of action that will guide someone in achieving something he or she wants to reach |
| Smart Goals | plan of action that is specific, measurable, achievable, relevant, and timely |
| refusal skills | strategies you can use to stand up to pressure and influences that want you to engage in unhealthy behaviors |
| conflict resolution skills | strategies that can help you deal with arguments in a positive, respectful way to promote healthy relationship |
| mediation | method of resolving conflict that involves a third , neutral party |
| mediator | neutral third party who helps resolve conflicts by listening carefully to each person's point of view |
| health literacy | person's ability to locate, interpret, and apply information as it relates to his or her health |
| advocate | support or recommend |