| A | B |
|---|
| logistics | making sure his company's products are transported, stored, and handled in ways that match target customers' needs with his company's marketing mix. |
| developed | economies spend a lower percent of GDP on logistics-related costs com-pared to developing economies. |
| physical distribution | THIS custoerm service level is a measure of how rapidly and dependably a firm delivers what its customers want. |
| speed | THIS element of physical distribution customer service is most likely to matter to a company buying things on an emergency basis |
| physical distribution CONCEPT | all transporting, storing, and product-handling activities of a business and a whole chan-nel system should be coordinated as part of one system. |
| total cost | THIS approach to approach to selecting a PD system involves evaluating each possible PD system and identifying all of the costs of each alternative. |
| JIT | THIS delivery system require that a supplier have extremely high quality control in every physical distri-bution (PD) activity |
| quantitites | JIT system is not the best approach when there it more economical for a supplier to produce and ship in larger ones of THESE |
| inventory | IF a company uses JIT delivery systems throughout its entire distribution channel., it could expect to see reduced costs of storing THIS |
| savings | JIT would not be the best option if a supplier’s ___________ through large-scale production and shipping offset the distribution system’s total inventory and handling costs. |
| supply chain | complete set of firms and facilities and logistics ac‐ tivities that share a broad network of relationships |
| EDI | THIS puts information in a standardized format, makes inventory information more accessible, replaces paper documents with computerized reports, and facilitates better coordination of physical distribution (PD) activities |
| transporting | THESE costs usually do not add much to the final cost of products that are already valuable relative to their size and weight. |
| sand and gravel | Type of product that would have the highest transportation costs calculated as a percent of selling price |
| railroad | the workhorse of the U.S. transportation system. |
| water transportation | IF there are two bordering countries, connected through a good transportation system that includes airways, roadways, and waterways and the lowest possible transportation cost is desired and it has sufficient time before the agreed delivery date THIS transportation method would be used |
| air transportation | If the cost of shipping to another continent can be high as long as the products get to their destination frequently and quickly THIS type of distribution should be used |
| containerization | when individual items are grouped into an economical shipping quantity and sealed in a protective container for transport |
| storing | THIS function of marketing is necessary because production does not always match consumption. |
