| A | B |
|---|
| the process used to accomplish organizational goals through planning, organizing, leading and controlling poeple and other organizational resources | management |
| Guiding and motivating employees to work effectively to accomplish organizational goals and objectives is categorized under which function of management | leading |
| level of management responsible for creating long term strategies based on the economy and competition | top management |
| giving employees/frontline workers the responsibility, authority, freedom,training and equipment they need to repond quickly to customer requests | empowerment |
| a department head would most liekly be this level of management | middle management |
| purpose of this function of management is to monitor and evaluate employee performance relative to company standards and objectives | controlling |
| the process of developing detailed short-term statements about what is to be done, how it should be done, and who should be doing it. | Tactical planning |
| which level of managers are responsible for the success or failure of a business | ALL LEVELS OF MANAGEMENT |
| leading, controlling, planning,organizing | 4 functions of management |
| process of preparing a "back up plan" if the original plan is not working | contingency plan |
| this level of management spends the most time strategic planning for the company | top management |
| level of management would most likely be responsible for helping employees solve problems that occur during their work day | supervisory management |
| leadership style that should be used with employees who are unskilled or lack experience | autocratic leadership |
| leadership style that should be used when working with employees who are highly skilled in their professions | free-rein |
| CEO , CFO, President and vice president of a company are examples of what level of management | top management |
| Finding the right information, keeping the information in a readily accessible place, and making that information known to everyone in the firm | knowledge management |
| Figuring out who should be in charge of each task and allocating resources to those tasks in order to reach an organizational goal falls under this fucntion of management | organizing |
| A manager who is faced with an emergency crisis should implement this style of leadership | autocratic |
| process of recruiting, hiring, motivating, and retaining the best people available to accomplish the company's objectives | staffing |
| level of management spends the majority of their time implementing the plans of the business with employees and evaluating the employees based on their performance | supervisory management |
| style of leadership is appropriate in a small business setting where management rely on employee feedback to make decisions | participative |
| levels of management listed from top to bottom | 1. top management 2. middle management 3. supervisory management |
| management function that includes anticipating trends ad determining the best strategies and tactics to achieve organizational goals and objectives | planning |
| management function that includes designing the structure of the organization and creating conditions and systems in which everyone and everything work together to achieve the organization's goals and objectives | organizing |
| creating a vision for the organization and communicating, guiding, training, coaching and motivating other to work effectively to achieve the organization's goals and objectives in a timely manner | leading |
| management function that involves establishing clear standards to determine whether an organization is progressing toward its goals and objectives, rewarding people for doing a good job and taking corrective action if they are not | controlling |
| skills are most typically used by top management in strategic planning | conceptual skills |
