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Chapter 17-2016 ED

Sales Promotion and Public Relations

AB
samplei.e. Small Bottle of shampoo given in the mail
premiumsCoupons, factory packs, etc. that are free with purchase
loyalty programsSomething offered to regular customers who purchase so much of the company's product
slotting allowanceMoney manufacturer pays to a retail chain to be able to place products on store shelves
trade promotionsSales promotions targeted to manufacturers, wholesalers and retailers
publicityNews presentations that create an awareness about a business or organization
promotional tie-inTwo companies combine to promote their products in a campaign
sales force promotionUsing awards to managers or employees who meet or exceed a sales quota
news releasestory sent to media which is written about the company or organization that has the SAME format even if different story
BusinessSuprisingly, more money is spent promoting to this group NOT consumers
Costadvantage to publicity
promotional allowancespecial price discount given to wholesalers and retailers
incentivescontests fall into this category of consumer promotion
dealoffering two things for the price of one is this type of promotion
advertisingThis is a non-personal form promotion that reaches huge audience and can use a variety of mediums
promotion mixcost-effective combination of promotional strategies designed to reach a company's goals
personal sellingcommunicating with customers directly in person or through meetings, demonstrations, email, telephone conversations
institutionalpositive communication about a business is this category of promotion
sales promotioncoordination of all of the marketing activities to increase sale and/or promote the right image
push policypromotion aimed at retailers to convince the retailer to stock the items being promoted
sales promotionincentives that encourage customers to buy products or services
sponsorshipnegotiated right to use logos and names on retail products
social mediainteractive electronic media for people with similar interests
goodwillsome companies build this by advocating for community issues
kiosk(stand alone) display that can offer new ways for stores to improve customer service
Incentivean ART CONTEST would be an example of this type of sales promotion
FormatThe THIS of a news release should be basically the same even though the content may differ
ControlWith Publicity businesses have the LEAST amount of THIS because they don't pay for it



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