| A | B |
| communication strategies that can help you say no | refusal skills |
| ways to deal with or overcome the negative effects of stress | stress management |
| steps to help you make healthful decisions | decision-making skills |
| a goal you can reach in a short amount of time | short-term goal |
| Life skills that help you maintain, protect, and improve all aspects of your health | health skills |
| taking action to influence/help others | advocacy |
| the process of ending conflict through cooperation and problem solving | conflict resolution |
| something you aim for that takes planning and work | goal |
| the exchange of thoughts feelings, and beliefs between two or moe people | interpersonal communication |
| a goal you plan to reach in an extented amout of time | long-term goal |
| a statement in which a person describes how he or she feels by using the pronoun "I" | I messages |
| taking charge of your own health | self management |
| someone who purchases or uses health products or services | health consumer |
| a written or spoken media message designed to get people to purchase a product or service | advertising |
| judging the benefits of different products by comparing several factors | comparison shopping |
| a written agreement to repair a product or refund your money if the product doesn't work properly | warranty |
| people or groups who deal with consumer issues | consumer advocates |
| the reaction of the body and mind to everyday challenges and demands | stress |
| failure by a health professional to meet accepted standards | malpractice |
| the sale of worthless products or services that claim to prevent disease or cure other health problems | health fraud |