| A | B |
| Scheduling | The process of booking and managing patient appointments in a medical office. |
| Provider Management Style | The way a provider prefers to structure appointments, workflow, and patient care. |
| Scheduling Module | A software feature used to manage appointments, providers, rooms, reminders, and related tasks. |
| Toggle View | A schedule feature that allows users to switch between provider or calendar views. |
| Schedule View | A display option such as day, week, month, or provider view. |
| Block Time | Marking schedule time as unavailable for patient appointments. |
| Pre-Editing the Schedule | Marking off times the provider is unavailable before appointments are entered. |
| Colour-Coding | Using colours to categorize or organize appointments in a schedule. |
| Double-Column Booking | Adding an extra column to schedule more than one patient in the same time period. |
| Appointment Status | A schedule feature showing whether a patient has confirmed, checked in, or missed the appointment. |
| Traffic Manager | A scheduling feature showing which patient is in which room and which rooms are available or need cleaning. |
| Appointment Template | A preset schedule format for common appointment types. |
| Reminder | A schedule alert that prompts staff about due preventive care or related tasks. |
| Recurring Appointment | An appointment that repeats automatically at set intervals. |
| Recall Appointment | A future appointment or reminder used to bring a patient back for care at the appropriate time. |
| Day Sheet | A computerized summary of a provider's appointments for the day. |
| Practice Management Software | Software used to manage scheduling, patient information, billing, and related office tasks. |
| Appointment Card | A card given to a patient with appointment details to reduce missed appointments or wrong arrival times. |
| Automated Reminder System | A system that sends appointment reminders by phone, text, or email. |
| Stream Scheduling | Scheduling patients at fixed appointment times in a steady stream. |
| Fixed-Interval Scheduling | Another term for stream scheduling. |
| Wave Scheduling | Booking groups of patients for the same time and seeing them in arrival order. |
| Open Scheduling | A system where patients come during set office hours without booked appointments. |
| Fixed Office Hours | A scheduling method where the facility is open during certain hours and patients are seen as they arrive. |
| Affinity Scheduling | Scheduling patients in clusters based on service type or reason for visit. |
| Modified Affinity Scheduling | A mix of clustered appointments for certain services and stream scheduling for other appointments. |
| Double Booking | Booking an additional patient into an already full time slot, often for urgent concerns or emergencies. |
| Same-Day Scheduling | A scheduling system that leaves many appointment slots open for booking on the same or next day. |
| Advanced Access Scheduling | A scheduling system that limits appointments booked far in advance to improve timely access. |
| Virtual Appointment | An appointment performed by video or telephone. |
| Video Visit | A virtual appointment conducted using video technology. |
| Telephone Visit | A virtual appointment conducted by phone. |
| Digital Self-Scheduling | Allowing patients to book appointments online from available slots. |
| Online Booking | Booking appointments through an internet-based scheduling system. |
| Primary Appointment Name | The patient being seen, whose name should be the main name on the appointment. |
| AHE | Annual health exam. |
| A/CPx | Annual physical exam. |
| A/S | Allergy shot. |
| BP | Blood pressure check. |
| Can or Cx | Cancellation. |
| c/o | Complains of. |
| Con or Cons | Consult. |
| Coun | Counselling. |
| CPx | Complete physical exam. |
| ECG | Electrocardiogram. |
| FUp or F/U | Follow-up. |
| F/S | Flu shot. |
| HTN | Hypertension. |
| Imm | Immunization. |
| Inj | Injection. |
| Lab/w | Lab workup. |
| NP or NC | New patient or new client. |
| NS | No show. |
| NVD | Nausea, vomiting, and diarrhea. |
| Pap | Pap smear or cervical cancer check. |
| PN | Prenatal. |
| PostOp | Postoperative. |
| PP | Postpartum. |
| Ref | Referral. |
| RS | Reschedule. |
| Rx | Prescription. |
| SOB | Shortness of breath. |
| S/P | Status post. |
| S/R | Suture removal. |
| V/S | Vital sign check. |
| US | Ultrasound. |
| UTI | Urinary tract infection. |
| WB | Well-baby. |
| Standard Appointment Time | The usual amount of time scheduled for a specific type of appointment. |
| Minor Assessment | A short visit requiring only a quick look or brief verbal investigation. |
| Intermediate Assessment | A moderate-length appointment that includes most primary care visits. |
| Complete Assessment | An assessment involving most or all body systems. |
| Initial Prenatal Appointment | The first prenatal exam after pregnancy is confirmed. |
| Subsequent Prenatal Appointment | A follow-up prenatal exam. |
| Well-Baby Visit | A progress check for a healthy baby that may include routine vaccinations. |
| Partial Gynecological Appointment | A brief exam that may include a Pap smear or cervical cancer check. |
| Counselling Appointment | An appointment usually billed in time units and often scheduled for a longer time. |
| Third-Party Examination | An exam requested for another organization, such as an insurance physical. |