| A | B |
| BAA | BRITISH AIRPORTS AUTHORITY |
| IATA | INTERNATIONAL AIR TRANSPRORT ASSOCIATION |
| CAROUSEL | A CONVEYOR BELT ON WHICH LUGGAGE IS DELIVERED |
| CARRIER | AN AIRLINE |
| COUPON | A SECTION OF A TICKET ALLOCATED TO ONE SECTOR OF A JOURNEY |
| ETA | ESTIMATED TIME OF ARRIVAL |
| ETD | ESTIMATED TIME OF DEPARTURE |
| JET LAG | A TEMPORARY DISCOMFORT SUFFERED BY PASSENGERS WHO CROSS A NUMBER OF TIME ZONES |
| OK | A CODE ON AN AIR TICKET INDICATING THAT A SEAT IS CONFIRMED |
| SEAT PLAN | DIAGRAM OF THE INSIDE OF AN AIRCRAFT SHOWING THE LOCATION OF SEATS,GALLEYS,AND OTHER SERVICES |
| UPGRADE | THE TRANSFER OF A PASSENGER TO A SUPERIOR CLASS OF TRAVEL |
| WAITLIST | A RECORD OF PASSENGERS REQUIRING SEATS ON A FLIGHT |
| WIDE BODY | AN AIRCRAFT THAT HAS 2 AISLES IN THE PASSENGER CABIN |
| TECHNICAL STOP | A SHORT STOP EN ROUTE TO REFUEL AND/OR SERVICE THE AIRCRAFT |
| TURNAROUND | THE TIME SPENT BY AN AIRCRAFT BETWEEN LANDING AND TAKING OFF |
| PNR | PASSENGER NAME RECORD |
| TAXI | THE JORNEY OF AN AIRCRAFT BETWEEN ITS LOADING POSITION AND THE TAKE-OFF RUNWAY |
| CHARTER | AN AIRCRAFT THAT HAS BEEN HIRED BY ONE OR MORE OPERATORS |
| AIRLINE CODE | A UNIQUE 2 LETTER CODE USED TO IDENTIFY A CARRIER |
| AIRPORT CODE | A UNIQUE 3 LETTER CODE ALLOCATED TO EACH AIRPORT IN THE WORLD |