| A | B |
| Annual percentage rate | The amount of finance charge in relation to the amount of money borrowed |
| Co-signing | Agree to be responsible for loan payments if the other party fails to pay |
| Credit | An arrangement in which someone receives money merchandise, or a service and promises to pay for it later |
| Credit application | A form asking for details about an applicant's job, bank accounts, and past credit history |
| Credit limit | The maximum amount that can be charged |
| Creditor | A bank, business or individual to whom money is owed |
| Finance charge | An amount added to the purchase price of merchandise bought on credit that is the cost of using the creditor's money |
| Grace Period | A period of time in which borrowed money can be repaid without incurring a finance charge |
| Lease | The renting of merchandise for a monthly fee |
| Bait and switch | Advertising that is used to draw a buyer into a store under false pretenses |
| Consumer | Anyone who buys and uses goods and services |
| Direct mail ad | An advertisment that is delivered directly to consumers home |
| Infomercial | A program devoted to demonstrating and selling one product |
| Information ad | An advertisment that provides information about a specific product or service |
| Media | The means of communication by which ads are broadcast or displayed |
| Better Business Bureau | An organization of businesses that promise to follow fair business standards, which help to solve consumer complaints |
| Boycott | Consumers organize to refuse to buy a company's product |
| Chamber of commerce | An organization that represents small businesses in a town or city |
| Consumer action panel | Groups formed by industries to handle consumer conplaints |
| Recall | A call for an unsafe product to be returned to the maker to be fixed or destroyed |
| Redress | The right to have a wrong corrected |
| Return policy | A store's rules for returning or exchanging merchandise |
| Shoplifting | Stealing items that are displayed for sale in a store |
| Small-claims court | Proceedings in which consumers present their claims and a judge decides the case |
| Vandalism | Deliberately destroying or damaging the property of others |