| A | B |
|---|
| Attitude | Outlook on life |
| Colloquialisms | Informal words and phrases used among persons who know each other well. |
| Deadline | Specific time or date a project is due. |
| Empathy | Ability to look at situations through the eyes of others. |
| Ethics | Standards of right and wrong. |
| Human relations | How people interact with each other. |
| Interpersonal skills | Involves the behaviors and communcation techniques that help you get along with others. |
| Listening | The ability to comperhend what the speaker is saying. |
| Production schedule | Listing of specific tasks to be completed. |
| Setting priorities | Ranking tasks in the order they should be done. |
| Sexual harassment | Any unwelcome sexual advance. |
| Standard language | Language taught in formal English courses. |
| Stress | Physical, mental, or emotional tension. |
| Supervisor | Person who has authority over another person's positon. |
| Work log | Record that helps you keep track of work. |
