| A | B |
| Boundary Violations | Going beyond the established therapeutic relationship standards |
| Countertransference | Nurses reaction to a client because of past experience |
| Empathy | open, honest and sincere |
| Postive Regard | acceptance and respect for client |
| Resistance | denial of new problems. |
| Theraputic Communication | focused and meaningful communication between nurse and client |
| Transference | client associates the nurse with someone in their past. |
| Self-Disclosure | revealing personal experince to help client |
| Non-therapeutic | inhibiting focused meaningful communication |
| Genunineness | Being sensitive and understanding of others |