| A | B |
| Shampoo used for greasy hair | Lemon |
| Shampoo used for dry hair | Almond |
| Shampoo used for normal hair | Coconut |
| shampoo used for dandruff affected hair | medicated |
| Shampoo used before a perm | pre-perm |
| Stroking massage movement - used at the begining and end of each treatment | Effleurage |
| Deep, circular, kneading movement - to aid circulation and eliminate waste products | Petrissage |
| Rubbing, plucking movement - helps to loosen dirt and grease | Friction |
| Circular movement on the surface of the scalp - to emulsify dirt and grease | Rotary |
| Comb the hair from points to roots | Minimises damage, removes tangles easier and is more comfortable for the client |
| Mild acid | closes the cuticle |
| mild alkali | opens the cuticle |
| Conditioner applied at the backwash to smooth the cuticle and hel avoid tangles. Remove by rinsing | Surface conditioner |
| Conditioner used to treat specific conditions of the scalp. Applied directly to scalp and not rinsed off | Treatment conditioner |
| A conditioner applied to shampooed hair, usually massaged, heat added and removed by rinsing | Penetrating conditioner |
| A condition which can be avoided by thoroughly rinsing and drying the hands | Contact dermatitis |
| Visually check before use. Store in allocated area. Use only for intended purpose. Isolate power supply when not in use. Clean after use. | Electricity at Work Act states that: |
| Store, use, handle and dispose of products according to Manufacturer's instructions, salon policy and local bye-laws | COSHH Regulations state: |
| Health and Safety at Work Act states that: | You should take reasonable care of yourself and any others who may be affected by your failure to act |
| Potential risks in the salon may include: | Spillages. Faulty tools and equipment. Trailing wires. Client positioning |