| A | B |
|---|
| stress | the arousal of one's mind and body in response to demands made upon them |
| eustress | positive stress |
| distress | negative stress - linked to intense pressure or anxiety that can have severe psychological and physical effects |
| stressor | the event or situation that produces stress |
| approach-approach conflict | the least stressful type of conflict because the choices are positive |
| avoidance-avoidance conflict | people are forced to choose "the lesser of two evils", to choose between two unsatisfactory alternatives |
| multiple approach-avoidance conflict | each of several alternative couses of action has its advantages and disadvantages |
| self-efficacy expectation | the beliefs people have that they can accomplish goals that they set for themselves |
| general adaptation syndrome | has three stages: an alarm reaction, a resistance stage, and an exhaustion stage |
| defensive coping | one way to reduce the immediate effects of a stressor, but it is probably not the most desirable way |
| active coping | involves changing the environment or situation (in socially acceptable ways) to remove stressors or changing one's response to stress so that stressors are no longer harmful |
