| A | B |
| Client | part of a 3-point contact |
| Claimant | part of a 3-point contact |
| Physician | part of a 3-point contact |
| Sedgwick CMS | The best company in the world! |
| Allocation | part of a payment tied to a claim |
| Notes | Screen used to document activities on a claim |
| Address Book | Rolodex of a claim file |
| Disability | Coverage for employees unable to work due to medical condition |
| JURIS | integrated system for claims management |
| Paycode | A code used to identify reason for allocation |