| A | B |
|---|
| LETTERHEAD | PRINTED NAME AND ADDRESS OF THE COMPANY |
| DATELINE | MONTH, DAY, YEAR THE LETTER IS KEYED |
| INSIDE ADDRESS | NAME AND ADDRESS OF THE PERSON WHO WILL RECEIVE THE LETTER |
| SALUTATION | GREETING |
| BODY | THE TEXT OF THE LETTER |
| COMPLIMENTARY CLOSING | FAREWELL |
| SIGNATURE | HANDWRITTEN SIGNATURE OF THE WRITER |
| WRITER'S IDENTIFICATION | KEYED NAME, TITLE, OR BOTH |
| REFERENCE INITIALS | INITIALS OF THE PERSON WHO KEYED THE LETTER |
| HEADING | LETTERHEAD PLUS THE DATE |
| OPENING | INSIDE/MAILING ADDRESS PLUS THE SALUTATION |
| BODY | PARAGRAPHS IN THE LETTER |
| CLOSING | SIGNATURE BLOCK AND RI |
| SIGNATURE BLOCK | COMPLIMENTARY CLOSE, SIGNATURE, AND WRITER'S IDENTIFICATION |
| LETTER SIDE MARGINS | 1" |
| LETTER TOP MARGIN | 2" |
| DATELINE LOCATION | 2" |
| SPACING USED INSIDE THE PARAGRAPHS OF A LETTER | SINGLE SPACING |
| SPACING USED BETWEEN PARAGRAPHS OF A LETTER | DOUBLE SPACING |
| NO. OF BLANK LINES LEFT FOR THE SIGNATURE | RETURN 4/LEAVES 3 BLANK |
| REFERENCE INITIALS ARE IN . . . | LOWERCASE |
| RULES FOR STATE ABBREVIATION | 2-LETTERS, BOTH CAPITALIZED |
| NO. OF SPACES BEFORE THE ZIP CODE | 1 SPACE |
| COURTESY TITLES | MRS., MR., DR. |
| ENCLOSURE NOTATION | INDICATES THAT AN ITEM IS ENCLOSED WITH THE LETTER |
| DEFAULT TOP/BOTTOM MARGINS | 1" |
| MENU USED TO CHANGE TOP/BOTTOM MARGINS | FILE, PAGE SETUP |
| HOW TO INSERT THE CURRENT DATE? | INSERT, DATE AND TIME, CHOOSE, OK |
| OPEN PUNCTUATION | NO PUNCTUATION FOLLOWS THE SALUTATION OR THE COMPLIMENTARY CLOSE |
| MIXED PUNCTUATION | A COLON FOLLOWS THE SALUTATION AND A COMMA FOLLOWS THE COMPLIMENTARY CLOSE |
| WORD WRAP | WHEN THE COMPUTER MAKES THE LINE ENDING DECISIONS |
| HARD RETURNS | WHEN THE OPERATOR MAKES THE LINE ENDING DECISIONS |
| PERSONAL BUSINESS LETTER | LETTERS WRITTEN T CONDUCT ONE'S PERSONAL BUSINESS AFFAIRS |
| FULL JUSTIFICATION | ALIGNS TEXT AT BOTH THE LEFT AND RIGHT MARGINS |
| MODIFIED BLOCK BUSINESS LETTER | DATE, COMPLIMENTARY CLOSE, SIGNATURE, AND WRITER'S IDENTIFICATION BEGIN AT THE CENTER OF THE PAGE |
| BLOCK STYLE BUSINESS LETTER | EVERY LINE OF THIS STYLE BEGINS AT THE LEFT MARGIN |
