| A | B |
| Self-publisher | Allows a KP customer to develop, schedule, and deliver a streamed program without any 3rd party involvement. |
| Audio/video window | The frame of the KP screen in which the streamed audio or video is played/displayed. |
| Graphics frame | Frame of the KP screen where ppt slides, PDF, Flash, or JPEG files are displayed. |
| Tools frame | A dynamic frame that lists available program tools. |
| Hyperlinks | Links inside the KP that pull up other web pages. |
| Polling | Presenters introduce a question and audience members cast their ballots. |
| Downloadable materials | Ancilliary materials that participants can open and print. |
| Question Retrieval System | Allows participants to submit questions to the presenter's desktop. |
| Interactive tests/quizzes | Checks participants' learning. |
| Memory devices | Fun reinforcement tools such as puzzles, matching, etc. |
| Whiteboards | Allows a presenter to write or draw on an uploaded image. |
| Electronic file cabinet | Programs and content are categorized through a client-defined hierarchy of folders and icons. |
| Group login | Designates one group login username and password. |
| Customizable taskbar | Houses specific URL links that allows the end user access via a mouse click. |
| Flexible streaming formats | Offers the streaming format and bandwidth most suitable for the audience. |
| Administrative rights | Customers control their streaming programs, adding and changing a program as desired. |
| Security | Defines who has access to view programs. |
| Pay-per-view programs | Sets up a program so that a user must provide a credit card number to view the program. |
| Program attendance tracking | Tracks who views programs and content. |
| Mass e-mail participants | Sends program information via e-mail to all particiapants before or after a program. |
| Customized KnowledgePortal | Completely customized front-end with a company's logo, color scheme, and unique URL. |
| Mulitbit-rate streaming | Automatically adjusts the stream to the appropriate user bandwidth. |
| Plug-in wizard | Walks users through the process of downloading plug-ins from the Internet. |