| A | B |
| productivity tool | An application software package that can increase the productivity of the user. Examples are word processors, database managers, spreadsheets, and graphics |
| application software | Programs written for solving a specific user problem or for performing a specific task. |
| word processor | An application software program that enables the user to enter, change, format, print, store, and retrieve text on a computer. |
| database manager | An application software package that computerizes the everyday tasks of recording and filing information. |
| electronic spreadsheet | An application software package used to store and manipulate any type of numerical data. |
| formula | A mathematical expression used in a spreadsheet program. |
| graphics package | An application software package used to produce images such as charts and graphs. |
| office automation | The integration of computer and communications technology with traditional office procedures to increase productivity and efficiency. |
| electronic mail | The transmission of messages at high speeds between computers over telecommunications channels. |
| teleconferencing | Conducting a meeting from two or more locations over communications lines. |
| telecommuting | The use of computer hookups between offices and homes that allow employees to work at home. |
| electronic funds transfer (EFT) | A cashless method of managing money; accounts involved in a transaction are adjusted by electronic communication between computers. |
| automatic teller machine (ATM) | A machine that allows bank customers to make transactions with the bank's central computer; the user can check account balances, transfer funds, make deposits, make withdrawals, and so forth. |
| computer-aided design (CAD) | The process of designing, drafting, and testing a product using computer graphics. |
| computer-aided manufacturing (CAM) | The use of a computer to imitate the steps of a manufacturing process; the use of a computer to monitor the manufacturing process. |
| computer-assisted instruction (CAI) | The use of a computer to instruct or drill a student on an individual or samll group basis. |