| A | B |
| Automotive Service Excellence (ASE) | 1972 organization ensures the quality of training and service |
| automotive system | system made up of 2 or more parts that perform a specific task |
| master technician | a technician certified in all 8 auto/light truck areas |
| National Automotive Technicians Education Foundation | certifies automotive training programs |
| Service Technicians Society | assoc. for automotive/transportation professionals; exchange info. on the industry |
| hazardous material | materials that pose a danger to human health and environment |
| material safety data sheets (MSDS) | info sheets that identifies chemicals and their components |
| National Institute for Occupational Safety and Health (NIOSH) | tests and certifies respirators and other safety equipment |
| Occupational Safety and Health Administration (OSHA) | deals with safety hazards in the work place |
| personal protective equipment | equipment worn by workers to protect against hazards in the environment |
| spontaneous combustion | fire caused by chemical reactions with no spark |