| A | B |
| first line indent | a marker that allows you to move the first line of a paragraph to a specified length |
| hanging indent | a marker that allows you to keep the first line of text at the left margin while moving all other lines of text to the right of the first line |
| left indent | moving all lines of text to a specified point on the ruler bar |
| form | a document with empty areas (fields) in which to collect and organize information |
| check box field | field used to select or clear |
| drop down field | field that displays available choices |
| header | One or more lines of text that appears at the top of the document |
| footer | One or more lines of text that appears at the bottom of the document |
| mail merge | Taking two documents and merging it together |
| boilerplate text | the generic text of the main document |
| cross reference | A cross-reference is a reference to an item that appears in another location in a document |
| data source | the location of the fields (where they are stored) |
| field | specific piece of data such as name, address, or phone number |
| record | many fields that are related |
| form letter | a main document, with boilerplate text, that contains inserted merge fields |