| A | B |
| GWAM | Gross Words A Minute |
| Default | preset conditions such as margins |
| Error | misstroke or mistake |
| CPU | the brain of the computer |
| mouse | an input device |
| icon | a picture that represents a software program or command |
| cursor/insertion point | blinking indicator on your screen that lets you know where the next letter will be typed |
| proofreading | to compare original text to typed copy and correct errors |
| monitor | TV-like device that displays information |
| keyboard | input device that allows the user to enter alphabetic and numeric data |
| line spacing | SS, DS, TS, etc. |
| key | to type |
| scroll | to move around within a document |
| editing | proofreading, arranging, changing existing text |
| font | appearance of printed text |
| format | arrangement, placement, and spacing of a document |
| line spacing | number of blank lines between line text |
| NWAM | your GWAM - the number of errors you keyed |
| script copy | handwritten copy |
| statistical copy | contains figures and/or symbols |
| straight copy | contains only alphabetic characters and basic punctuation |
| technique | keyboard operator's form or keying style |