| A | B |
| social psychology | scientific study of how individuals behave, think and feel in social situations |
| fundamental attributional error | ascribe the actions of others to internal causes, while attributing one's own behavior to external causes |
| attribution theory | how we make inferences about behavior (consistency, distinctiveness, situational demands, and consensus) |
| role conflict | two or more roles make conflicting demands on behavior |
| group structure | network of roles, communication pathways, and power in a group |
| group cohesiveness | degree of attraction among group memebers or thier commitment to remaining in the group |
| autokinetic effect (Sherif study) | a stationary pinpoint of light will appeaer to drift or move about in a completely darkened room |
| group polarization | group decisions end up as extreme versions of the individual member's predisposition |
| social comparison theory | affiliate to evaluate ouractions, feelings, and abilites; made for purposes of self-protection and enhancement. |
| obedience | doing something become someone, often an authority figure told you to do so |
| compliance | persuaded to do a task that someone else wants you to do |
| foot-in-the-door | a person who first agrees to a small request is later more likely to comply with a larger demand |
| norm | an accepted, but often unspoken standard of conduct for appropriate behavior |
| social roles | patterns of behavior expected of persons in various social positions |
| consistency | the fact that a behavior changes very little on different occasions |
| social exchange theory | every relationship must be profitable for both participants |
| social influence | change in a person's behavior based on the actions of others |
| Asch Experiment | 75% of the time, subjects conformed to the beliefs of the group even iff the group was wrong |
| groupthink | a compulsion by decision makers to maintain each others approval even at the cost of critical thinking |
| social power | the capacity to control, alter, or influence the behavior of another person |
| coercive power | based on the ability to punish a person for failure to comply |
| legitimate power | accepting a person as an agent of an established social order |
| referent power | respect for identification with a person or group |
| Milgram's Experiment | 65% of people administered shocks to a subject because they were told to do so |
| door-in-the-face | the tendency for a person who has refused a major request to comply with a smaller request |
| low-ball technique | getting a person committed to a task, then making the terms less desirable |
| self-serving bias | the tendency in explaining one's own behavior to take credit for good actions and to rationalize mistakes |
| depersonalization | treating another person without regard for the person's individuality as a human being |
| Zimbardo's Prison Study | people will assume roles given to them |
| deindividuation | in groups or crowds, the loss of a person's awareness of his or her wone individuality and the abdication of mindful actino |
| self-handicapping | arranging to perform under conditions that impair performance |
| social loafing | the tendency of memebers to avoid taking responsibility for actions or decisons, assuming that others will do so |
| bystander effect | the more people around, the less likely a person is to help in a situation |
| ethnocentrism | the tendency to think that your nation or culture is superior to others |
| social facilitation | a task that you know well and one which you have success the audience tends to gauge your performance |