| A | B |
| Directing | Management function involves communicating goals and motivating employees to perform |
| Organizing | Deciding how to arrange equipment, materials, and other resources to help reach objectives |
| Controlling | Involves comparing expected results with actual performance and implementing ohter corrective action |
| Operational plan | Management plan including Short-term goals |
| Tactical plan | Management presenting mid-range goals focusing on one year or less |
| Directing | Conveying plans to employees |
| Yearly | Employee evaluations should be completed |
| Immediate supervisor | Employee evaluations should be completed by: |
| Management by objective | Evaluation that assess progress toward meeting individual goals |
| Screening | Identifying and selecting job candidates who have the the desired qualifications and eliminating those who don't |
| Flextime | Allows employees to choose their work hours and days |
| Mentoring | Teaming a new employee with an experienced employee |
| Private Employment Agency | Charges a fee for placement |
| Piece rate | Pay rate based on units produced |
| Autocratic | Power-oriented management style characterized by top management control |
| Democratic | Achievement-oriented management style characterized by employees and management working together |
| Job specification | Document spelling out abilities, skills, education level and experience needed by an employee to perform a specific job |
| Employee evaluation | Basis for future pay increases |