| A | B |
| Acceptance Testing | Testing of hardware efficiency, software reliability, and system integrity to ensure that the computer system function according to standards defined by management. |
| Contingency Planning | Defining procedures to be followed when the computer system is not able to function properly. |
| Direct Costs | In relation to the purchase of a technology system, the costs of individual system components. |
| Direct Cutover Conversion | In relation to the implementation of a technology system, management chooses a date on which there is to be a complete switch from current procedures to new functions. |
| Flowchart | In relation to technology systems, uses specifically designed symbols to diagram the flow of data and documents through an information system. |
| Hidden Cost | In relation to the purchase of technology equipment, costs associated with supplies, customized forms, training, overtime pay, and data conversion normally not included in the system’s purchase price. |
| Indirect Cost | In relation to the purchase of a technology system, these costs include taxes, insurance, shipping, and other costs that may result from modifying the property air conditioning, electrical and telephone wiring systems, establishing contingency programs, installing uninterruptible power sources, and maintaining an inventory of spare parts. |
| Multi-vendor Contract | In relation to the purchase of technology system, an agreement to purchase hardware and software from separate sources. |
| OEM | In relation to the purchase of a technology system, a contract in which a business agrees to purchase hardware components and software packages from a single source, and this single source takes full responsibility for performance of the system. |
| Parallel Conversion | In relation to the implementation of a technology system, a property operates two different information systems simultaneously – the previous system and the new system. Both systems are maintained for at least one complete accounting period. Once comfortable with the new system’s operation, management directs a complete conversion. |
| Property Profile | Compiles statistics about aspects of the current information system. It is useful when communicating information needs of the business to vendors of technology systems. |
| Request for Proposal | a three-part document prepared by management. The first section orients the vendor to management’s business operations; the second section establishes bidding requirements for vendor proposals, and the third section deals specifically with user application requirements. |
| Single-Vendor Contract | An agreement to purchase hardware and software from the same vendor. In most of these cases, the vendor makes the necessary hardware and software modifications before system implementation. |
| Site Preparation | The architectural and engineering changes to be made before the system is installed. |
| Site Survey | visits by vendors to identify important factors regarding specific business operations within a property that may affect system design |
| System Conversion | the process of switching from the current information system to the capabilities of a new system. |