| A | B |
| How many PCs does it take to make a Network | At least 2 |
| Name 2 types of Networks | Peer to Peer, Client/Server |
| What is a LAN? | Local Area Network |
| What is a WAN? | Wide Area Network |
| Which Topology does IP connectivity use? | Ethernet |
| What are the two major categories of Software? | System and Application |
| What is the most widely used Operating System? | Microsoft Windows |
| What is a Processor also known as? | CPU (Central Processing Unit) |
| What is the most popular pointing device called? | Mouse |
| What is third party hardware? | Customer owned hardware |
| What is meant by the term "Telco Process?" | Used to describe the process of installing a circuit at a customer location |
| Who initiates LNIA assignment on Telco orders? | EDS Network Provisioning |
| Who or what is a Telco Vendor | Telecommunications Vendor |
| What is the LEC? | Local Exchange Company |
| What is the LSO responsible for? | Installing and maintaining customer circuits |
| What is VPN an acronym for? | Virtual Private Network |
| A set of networking rules that computers use to conduct themselves | Protocol |
| What identifies a specific user on the internet? | IP Address |
| Which Software VPN does Sabre offer today? | My Sabre |
| What is MNS? | Managed Network Services |
| What is DSL stand for? | Digital Subscriber Line |
| Telco Vendor for Italy? | Telecom Italia |
| Telco Vendor for Spain only and LAD? | Telefonica |
| Telco Vendor for France? | Cegetel |
| Telco Vendor code for Customer Owned circuit/ISP | CO |
| Telco Vendors for Greece? | Ontnet and Fortnet |