| A | B |
|---|
| ERP | An Enterprise Resource Planning system is a packaged business software that allows a company to automate the integrate the majority of its business processes, to share common data and practices across the entire enterprise, and to produce and access information in a real-time environment. |
| GUI | Graphical User Interface refers to the display of software on a screen using graphics, symbols and icons rather than text alone. |
| Web Browsers | These have now emerged as the standard GUI throughout the Internet. |
| Integration | This allows data to flow freely from one corporate area to another without having to pass through time-consuming and trouble-prone interfaces. This also allows companies to maintain the same data from various sites. |
| Master Data | This is created centrally and available to all applications and all authorized users. This has an organizational aspect as its information is organized into views that are assigned to organizational elements. |
| Enterprise Portal | Role-baased, personalized Web browser portal to the SAP System. The screen that a user sees is specially tailored to the role this user assumes in the company or at his or her workplace. |
| SAP | Europe's biggest software company from Walldorf/Germany; market leader in enterprise-software and important player in Internet Applications |
| SAP - BW | New generation data warehouse used as a basis for making strategic and operational decisions in companies. It contains state of the art warehousingi technology with preconfigured business content, and gives users a clear overview of company-internal data and any external data that is evident. |
| CRM | Set of methodologies, software and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. It includes all business processes in sales, marketing, and service that touch the customer. |
| SAP Easy Access | This is the default initial screen in SAP systems. The left side of the screen contains a tree hierachy of the menus available to you in the SAP system. |
| SEM | A suite of tools and processes that managers and executives can use to introduce enterprise-wide, value-chain-oriented management practices. |
| Solution Operations Services | This includes system architecture planning, implementation services, custom development capabilities, systems integration, operations planning and optimization services. |
