| A | B |
|---|
| Compromise | Each person gives up something in order to reach an agreement |
| Cooperation | The willingness and ability to work with others |
| Discrimination | Differences in treatment based on prejudice rather than merit |
| Expectation | The wants and needs that each person believes a relationship will fill |
| Prejudice | Bias against an individual of group |
| Relationship | The connections a person has with other people |
| Roles | The parts you play when you interact with other people |
| Stereotype | A set of traits that every person in a group is assumed to have |
| Teamwork | Working together to reach a common goal |
| Tolerance | Accepting and respecting other peoples's customs and beliefs |
| Active listening | Concentration on what is said |
| Body language | A person's posture, facial expressions, gestures, and way of moving |
| Communication | The sending and receiving of messages between people |
| Eye contact | Direct visual contact with another person's eyes |
| Feedback | The listener lets the speaker know that he or she is trying to understand the message being delivered |
| "I" messages | Communication in which a person says how he or she feels about something, rather than criticizing someone else |
| Nonverbal | Communicating without words |
| Verbal | Using words to communicate |
