| A | B |
| Aggressive | Using intimidation and threats to get your point across |
| Assertive | Making decisions and carry them out with confidence |
| Passive | Keeping your opinions to yourself and giving in to the pressures of others |
| Peer Pressure | Influence from friends and people your age to act in a certain way |
| Refusal skill | Techniques to resist negative pressures effectively |
| Conflict | A struggle between people who disagree |
| Mediation | Settling a conflict with the help of an unbiased third party |
| Negiotation | The use of compromise to reach an agreement |
| Peer Mediation | Using specially trained students to resolve disagreements peacefully |
| Citizen | Member of a community such as a school, city or nation |
| Parliamentary Procedure | A demoncratic method for allowing people to voice their opinion |
| Role Model | A person who sets an example for others |
| Volunteer | Someone who puts caring into action by offering his or her services free of charge |