| A | B |
|---|
| Advocacy | the art of pursuading |
| Lobbying | influencing lawmaking process to have lawmakers vote your way |
| voting | basic constitutional right |
| representative democracy | laws are made by elected legislators |
| 1870 | African Americans have right to vote |
| 1920 | women have right to vote |
| 1924 | Native Americans have right to vote |
| 26th amendment | 18 year olds have right to vote |
| negotiation | people in dispute talk to each other and try to reach acceptable solution |
| settlement | agreement |
| arbitration | both parties agree to have another person listen to their arguments and make a decision for them |
| mediation | third person helping with dispute |
| arbitrators | have jurisdiction to impose a ruling |
| mediators | have no jurisdiction to impose a ruling |
| ombudspersons | investigates complaints and help parties reach some agreement |
