| A | B |
| Margins of normal letter | 1 inch on left & right |
| Salutation | Dear ... |
| Complimentary Close sample | Sincerely |
| Keyer's initials should be in | lower case |
| Top margin of business ltr. with letterhead | 1 inch |
| Subject line is typed | under saluation in business letter |
| 4 to 9 enters leaves | 3 to 8 blank lines |
| 4 to 6 enters leaves | 3 to 5 blank lines |
| Include when letter encloses document | Enclosure notation |
| Include when you need to "add" information | Postscript |
| Letterhead | At top of letter, includes company name,address, etc. |
| Paragraphs should include ? typed lines | 4 - 8 |
| Letters should include at least ? paragraphs | 3 |
| Block letter | All parts begin at the left margin |
| Modified block letter | Only date, close, name and title begin at center |
| Open punctuation | Colon after salutation and comma after close |
| Inside address | address of the person receiving letter |
| Return address | Address of the person sendingn letter |
| Letter body should be | single spaced with double spacing between paragraphs |
| Before you write a letter, you should | always plan. |
| Use a positive or negative approach? | Positive |
| Copy notations | Indicate to whom copies of the letter are going |