| A | B |
| 1st step of Problem Solving | Define the problem |
| 2nd step of Problem Solving | Collect Information |
| 3rd step of Problem Solving | Develop Possible Solutions |
| 4th step of Problem Solving | Select one solution |
| 5th step of Problem Solving | Implement the solution (put the solution to work) |
| 6th step of Problem Solving | Evaluate the Solution |
| Problem Statement | clearly defines the problem you wish to solve |
| Criteria | requirements and specifications a solution must have |
| Constraints | limits and restrictions that a solution cannot have or exceed |
| Trade-off | a compromise; when you give up one thing to gain another |
| Brainstorming | a group technique that helps you develop possible solutions to a problem quickly |
| Prototype | a model or sample of a product used to physically test the product |
| Troubleshooting | the process of identifying and eliminating problems or mistakes |