| A | B |
|---|
| Formal Structure | groups with set rules of communication -highly organized |
| Informal Structure | Groups that are less organized and do not follow set rules |
| Work Purpose | Groups which attempt to complete a task or reach a goal |
| Social Purpose | groups which attempt to enjoy one another's company and have fun |
| General Group Norms | How to act or dress, how hard to work, if it's ok to be late |
| Speaking & Listening Group Norms | whether it's ok to disagree, what topics are safe to talk about |
| Group | consists of people who share a common interest/purpose |
| Experts | people who know a great deal about a subject |
| Supporters | people who support and defend the ideas of others in the group, can become "yes" people |
| Questioners | people who raise important points and make others think twice |
| Compromisers | people who can see how ideas could be combined to form even better ideas |
| Challengers | people willing to argue or debate ideas rather than just accept them |
| Moderators | keep the process moving, see's that everyone gets involved, can become "police" |
| Tension Relievers | keep things from getting too serious, can be known as "clowns" |
| Subgroup | smaller groups within a larger group |
| Cliques | a subgroup that tends to associate with each other |
| Appointed leader | someone in authority chooses the leader |
| Elected leader | selected by the group |
| Emerging leader | a leader arises from within the group over time |
