| A | B |
| alternative dispute resolution (ADR) | Negotiation, mediation, and arbitration |
| negotiation | Informal dispute resolution |
| settlement agreement | Out-of-court resolution |
| mediation | Using a neutral third party to help settle a dispute |
| arbitration | Submitting a dispute to a third party for a decision |
| arbitration clause | Clause in a contract that compells a party to use arbitration instead of the judicial system |
| submission agreement | Written agreement to submit a dispute to an arbitrator |
| award | Decision rendered by an arbitrator |
| binding mediation | If no agreement is reached in mediation, arbitrator will issue legally binding decision |
| mediation arbitration (med-arb) | Known as med-arb; if no agreement is reached in mediation, the arbitrator issues a legally binding decision |
| early neutral case evaluation | An evaluator's opinion forms the basis for negotiating a settlement |
| mini-trial | A private proceeding that assists disputing parties in determining if they should take their case to court |
| summary jury trial (SJT) | Used in federal courts; the jury's verdict is not binding, but is only a guide for reaching an agreement |
| American Arbitration Association (AAA) | Organization offering arbitration services |
| online dispute resolution (ODR) | Dispute resolution assistance via the Internet |