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Establish Goals
Is a group process
Establish Objective
To forcast sales and profits
Worrk coopertively with other departments
New and used sales are biggest customers
Preapre and administer budget
Service Dept. should be an independent profit center of dealership
Attend Managers meetings
Service Dept is a separate business. New and used car buyers ae potential Clients
Compliance issues
Know or have access to Federal, State, Local, OSHA, EPA regs.
Ira
Sheier
Camp
Jekoce
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