| A | B |
| In open punctuation style in letters, punctuation marks are _______ after the salutation and compliment close. | OMITTED |
| An_____________ is the first line of the paragraph at the bottom of the page by itself. | ORPHAN |
| What type of spacing is required between the last line of the body of the letter and the | QUADRUPLE |
| When punctuation marks are omitted in opening and closing lines of a letter, the punctuation style is called _______ punctuation. | OPEN |
| The _________ ____________ formatting style is used when the dateline and the closing lines in a letter at the center point of the paper. | MODIFIED BLOCK |
| The _______ __________ for a business letter are keyed a double space below the writer's typed n; | REFERENCE INITIALS |
| On a personal business letter, the return address appears just above the _____. | DATE |
| The _______________ on a letter is handwritten directly above the writer's typed name. | SIGNATURE |
| _____________ spacing is used between the letter address and the salutation. | DOUBLE |
| The paragraphs in a modified block style letter may be either _______ or blocked. | INDENTED |
| _____________ spacing must be used between the complimentary close and the keyed (typed) signature to allow for the handwritten signature. | QUADRUPLE |
| The second page of a two-page letter begins with a _______. | HEADING |
| The type of paper used for the second page of a letter is ________ _______ (meaning no | PLAIN STATIONARY |
| _______________ notations on a letter are keyed a double space below the date in all caps. | MAILING |
| The ______ ________ indicate that someone other than the writer keys the letter. | REFERENCE INITIALS |
| The ________ notation is an optional message added to a letter as the last item on the page. | POSTSCRIPT |
| On an envelope the word "Confidential" is an example of an ____________ or handling notation. | ADDRESSEE |
| In a modified block letter, the dateline begins at the _______ ____________• | CENTER POINT |
| _____________spacing is used in the body of a letter. | SINGLE |
| The ___________ _________ of a letter is located between the salutation and the body. | SUBJECT LINE |
| Registered mail is an example of a _______ notation. | MAILING |
| ____________mail is an example of a mailing notation. | CERTIFIED |
| Special delivery is an example of a _____________notation. | MAILING |
| Reference initials are typed in ____________ | LOWER CASE |
| Envelopes are keyed ____________ __________ | SINGLE SPACED |
| The __________ return address may be preprinted on an envelope. | SENDER'S |
| The side margins for a memorandum is ___ inch. | ONE |
| __________ spacing is used between the body of a memo and reference initials. | DOUBLE |
| A document that accompanies a memo or letter is referred to as an ________ | ATTACHMENT |