| A | B |
| Informal Plan | A loose collection of thoughts about how to do something. |
| Formal Plan | Usually written and well thought out. |
| Descriptive Plan | States what is to be achieved and how. |
| Organization | Consists of people whose specialized tasks are coordinated to contribute the company's goals. |
| Specialization | Occurs when work is given to those people who can best accomplish the tasks. |
| Strategy | An organization's long-term plan for meeting its objectives. |
| Mechanical Environment | Tasks are specific and top managers primarily make decisions. |
| Organic Environment | Decisions are made through empowerment and networking. |
| Departmentalization | The process of grouping jobs into related work units or activities. |
| Motivation | A set of factors that influence an individual's actions toward accomplishing a goal. |
| Standards | Serve as points of reference for judging the company's performance. |
| Feedback System | The management control process that matches inputs to outputs. |