| A | B |
|---|
| Empathy | able to identify with and understand another person's feelings, situation and motives |
| Honesty | showing truthfullness and integrity ; being willing to admit mistakes so that they can be corrected |
| Dependability | being prompt when reporting to work, avoiding absences and completing assigned tasks on time |
| Willingness to learn | willing to learn and adapt to changes |
| Patience | the ability to be tolerant, understanding and to control your temper |
| Acceptance of criticism | remembering that we all have areas where our performance can be improved |
| Enthusiasm | enjoying your work and displaying a positive attitude |
| Self-motivation | the ability to begin and follow through with a task and to determine what needs to be done |
| Tact | the ability to say or do the most fitting and kind thing in a difficult situation |
| Competence | being qualified and capable of performing a task while striving for accuracy in al you do |
| Responsibility | being willing to be held accountable for your actions |
| Discretion | using good judgement in what you say and do and making sure that a patient's rights are not violated |
| Team player | working well with others |
| Communicatiom | exchange of info, thoughts, ideas and feelings |
