| A | B |
|---|
| Encryption | coding of data |
| System request | formal way of asking for assistance from the IS department |
| E-commerce | web based transactions |
| Strategic planning | requires a company to make decisions about long-range goals and hot wo get there |
| objectives | specific tasks that must be performed within a certain time frame |
| Stakeholders | people who are affected by the company's performance, including customers, employees, suppliers, stockholders, members of the community, and others |
| Mission statement | describes the company's overall purpose and direction and usually mentions the company' main products, services, and values |
| Systems Review Committee | Computer Policy Committee |
| Feasibility study | several tests that determine whether the systems request is worthwhile to proceed further |
| tangible benefits | benefits that will produce dollar savings or reduce existing expenses |
| Intangible benefits | benefits that cannot be measured specifically, |
| Preliminary investigation | involves one or more systems analysts investigationa systems request to determine the true nature and scope of the problem; recommend whether it is worthwhile to continue the project |
| Project scope | means the range or extent of the project |
| Constraint | condition, restriction, or requirement that the system must satisfy |
