| A | B |
| Human services | Services that improve quality of life and promote safe, healthy communities |
| Social services | Services provided by the government and by private organizations to help individuals with basic needs, such as education, housing, health and child nutrition. |
| Social welfare system | a network of government-funded services designed to meet the needs of people who are unable to provide for their own social and material needs. |
| Nonprofit organization | an organization that serves the common interest and does not exist to make a profit. |
| Child development | the psychological, physical, and intellectual growth and change of children from infancy through adolescence. |
| Psychology | The scientific study of behavior and the mind. |
| Psychotherapy | The treatment of individuals with emotional or behavioral problems or mental illness through verbal communication. |
| Psychiatry | The branch of medicine specializing in mental illness. |
| Counseling | A form of professional, one-on-one guidance with personal issues, such as career and college planning or family problems. |
| Sociology | The study of the organization and institutions of the human society. |
| Social work | the work that improves the conditions of a community by providing the counseling, guidance, and assistance through social services. |
| Cosmetology | The care of people's hair, skin, and nails. |
| Substance abuse | the excessive use of addictive substances such as alcohol, prescription drugs, or illegal drugs. |
| Consumer advocate | a person who protects consumers rights by ensuring that products that are offered for sale are safe and offered at fair prices. |
| Nail technician | a cosmetologist who offers manicures, pedicures, nail polish application and nail extensions. |
| Esthetician | A skin care technician who tends to a clients skin by offering cleansing and beautifying treatments. |
| Electrologist | A technician who removes hair using an electrolysis machine that uses an electric current to kill the hair root. |
| Entrepreneur | A person who assumes the risks associated with starting or leading a new enterprise. |
| Business plan | a proposal that describes a new business to potential investors and lenders. |
| Settlement house | a place in an impoverished community where workers live and are provided with education, recreation, and community and job services. |
| license | Official recognition by a state government that an individual meets state teaching requirements |
| Certification | A form of recognized proof that a worker has professional competence in a particular area. |
| Assistive technology | any technology or device that improves the ability of a disabled individual to function independently. |
| Smart home technology | a network of assistive technology devices that is installed in a home controlled by a central computer. |
| Automated case management system | a computer database of social services clients and their case histories. |
| Online counseling | a form of therapy that takes place through exchanges between counselor and client over the Internet, using e-mail, instant messaging, or a private chat room. |
| Pastoral counseling | a form of psychotherapy that draws on spirituality as well as general psychological practices to help patients heal. |
| Poverty | The condition of living below the poverty threshold defined by the federal government. |
| Child support | the payment by one parent, who typically does not have custody of the child, to help the other parent raise the child. |
| Temporary Assistance for Needy Families (TANF) | a welfare program that provides monetary assistance to eligible pregnant and to families with children. |
| Mentoring program | a service that matches a young person with an adult from the community to build a relationship and learn from each other, often with the aim of steering the teen away from risky behavior. |
| At risk | a term describing youths who are potential candidates for dropping out of school, for substance abuse, or for violent behavior |
| Digital divide | the gap between consumers who can access technology such as computers and the Internet and those who have limited or no access to technology. |
| Consultant | A highly specialized professional who provides customized services for one or more clients. |
| Temporary worker | a person who works at a company but is hired and paid by an independent firm. |
| Telecommuting | The practice of working from home, generally using a computer, instead of going to the employer’s workplace |
| Global economy | the worldwide linkage of national economies. |
| Globalization | The establishment of worldwide communication links between people and groups. |