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UNIT 3 PART 3 -- Doing The Job

Unit 3 -- Part 3 -- Doing the Job
Company Memos/Changing Policy
Customer Correspondence
Performance Evaluations
Basic Filing Rules

AB
ATM cardAutomatic Teller Machine card
branchindividual bank office where customers do banking business
PIN validationconfirmation of identity by Personal Identification Number--customer's secret code--that allows performance of transactions
policygeneral principle
supervisory approvalwritten or verbal O.K. or authorization given by person you report to at work
validlegally sound
credit card receiptpaper given to customer proving that a credit card purchase was made
customer service representativeemployee usually responsible for working with customers
merchandisegoods that may be bought or sold
pewtera tin alloy with various other metals in it
attendancepresence at work
attitudemanner of carrying oneself; state of mind or feeling
company entry dateemployment start date
job assignmentjob title; job performed
punctualityshowing up for work on time
substandardnot satisfactory; not meeting minimum requirements
acronymword formed from the initial letters of a name
alphabetizeto arrange in alphabetical/letter order
call lettersseries of letters that identify a radio or TV station
filing unitwords or initials that determine alphabetical filing order
segmentpart into which the whole can be divided


Jean Kuethe

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