Quia - Class Page - CRC Team

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CRC Team	Kelli Curtis
	CS Floor Trainer
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Welcome to CS Ongoing Training!!

How it works:

The Floor Trainers develop and create at least 3 trainings each month based on feedback from QA, concerns and questions from the floor, new procedures or tools, etc.
Additional Rapid Response trainings are also added when a topic must be communicated immediately and cannot wait til the next month's training. These Rapid Response trainings must be completed within 48 hours.
Annual Competency Testing will also be administered here. You will only have access to it when it has been assigned to you by your Floor Trainer.
If you have suggestions for future training topics, please send them to the CS Train email routing.

What do you need to do:

Each month you will need to complete the trainings listed below. You will also need to confirm that you have completed the following each fiscal year (July 1st-June 30th). You can find links to these resources at the bottom of this page.

Corporate mandatory training assigned quarterly in LMS
All assigned tasks in MasterControl must be signed off each quarter
12 CEU's must be completed

You will need to work with your workflow to determine the best time to complete these trainings. Each CS team is assigned a specific 'training' day each week. You can view the calendar at the top of this page to see what day your team is assigned to.
Each training must be completed with a minimum score of 80%. If you do not receive 80%, please retake until you do.
At the end of each quiz, you will be asked for feedback. Please give us your ideas and likes and dislikes that we can make these training as effective as possible.

You can click here to view your scores for quizzes you have completed and access feedback from your floor trainer. It will open in a new tab so you can go back and forth between this page and your scores if needed.

Please make sure you follow the instructions at the top of each quiz carefully before proceeding. There will always be some sort of presentation (eg: video, solution, powerpoint, etc) associated with each quiz.

My Quia activities and quizzes

Electronic Alerts! *RR* April 2013

https://www.quia.com/quiz/4219462.html

Non-Contract Clients

https://www.quia.com/quiz/4275098.html

Sending Results - June 2013

https://www.quia.com/quiz/4275118.html

Annual Competency - General

https://www.quia.com/quiz/3318907.html

Rapid Response--A1A and CRC Introduction

https://www.quia.com/quiz/4295095.html

Documentation for the Technical Sections July '13

https://www.quia.com/quiz/4295880.html

Patient Callers July '13

https://www.quia.com/quiz/4298338.html

Inbound Fax Server Training Aug '13

https://www.quia.com/quiz/4311829.html

Get Next Button

https://www.quia.com/quiz/4350618.html

Expedites Sept '13

https://www.quia.com/quiz/4339829.html

The Communication Process Sep '13

https://www.quia.com/quiz/4344821.html

Client Services Agent II Test

https://www.quia.com/quiz/3343845.html

*Rapid Response* ViraCor & Case Reference Number

https://www.quia.com/quiz/4400770.html

https://www.quia.com/quiz/4398067.html

Writing a Professional Email

https://www.quia.com/quiz/4392565.html

*Rapid Response* Reference Numbers

https://www.quia.com/quiz/4436113.html

Change in the Workplace

https://www.quia.com/quiz/4445405.html

Newborn Screening

https://www.quia.com/quiz/4501939.html

Meet the Support Services MedTechs!

https://www.quia.com/quiz/4480493.html

An Hour with a GenPro Supervisor

https://www.quia.com/quiz/4503679.html

Pain Management

https://www.quia.com/quiz/4503835.html

Incident Report Practice Scenarios Jan '14

https://www.quia.com/quiz/4550141.html

SMART Goals Jan '14

https://www.quia.com/quiz/4548369.html

Intranet Inquiry Jan '14

https://www.quia.com/quiz/4548941.html

*Jan 24 Podcast*

https://www.quia.com/quiz/4586501.html

LTD New Release Feb '14

https://www.quia.com/quiz/4620288.html

Dr. Juan Rosai--Rapid Response Feb '14

https://www.quia.com/quiz/4624558.html

*Rapid Response: International Couriers Feb '14*

https://www.quia.com/quiz/4695182.html

Feb 26th Podcast

https://www.quia.com/quiz/4691179.html

Sharing ARUP Documents and NDA's April '14

https://www.quia.com/quiz/4725259.html

March 28, 2014 Podcast

https://www.quia.com/quiz/4740783.html

May 2nd Podcast

https://www.quia.com/quiz/4785176.html

*Rapid Response* Avoiding Breaches June '14

https://www.quia.com/quiz/4840099.html

Knowledge Articles *Rapid Response*

https://www.quia.com/quiz/4842436.html

Type, Topic, Subtopic

https://www.quia.com/quiz/4848083.html

Manual Requisitions for Clients Podcast Aug '14

https://www.quia.com/quiz/4895056.html

SmartWeb: Paging the Micro Fellow

https://www.quia.com/quiz/5021978.html

*Rapid Response 3/2015* Providing Preliminary Results

https://www.quia.com/quiz/5276986.html

April 2015 Podcast

https://www.quia.com/quiz/5288475.html

https://www.quia.com/quiz/5301736.html

Email with Supply Orders

https://www.quia.com/quiz/5329216.html

May 2015 Podcast

https://www.quia.com/quiz/5334049.html

**Rapid Response June 10 2015** In-Labbing Add Tests

https://www.quia.com/quiz/5366922.html

June 2015 Podcast

https://www.quia.com/quiz/5367017.html

**Rapid Response: Dr. Strathmann** June 30th 2015

https://www.quia.com/quiz/5377028.html

ANSR Patient Integration Aug 2015

https://www.quia.com/quiz/5419130.html

Useful links

Last updated 2016/02/22 07:42:45 MST

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