Knowledge Articles *Rapid Response*
Technically, this isn't a training. Everyone knows how to search for and use solutions. Articles are replacing solutions. This 'training' is just to show you the enhancements made, and to give you a couple FYI's!
Articles go live on Wednesday, June 18th! The features seen in this video will not be available until Wednesday.
Knowledge Articles
Home Agent: Knowledge Articles
This quiz requires you to log in.
Please enter your Quia username and password. |
|
|
|
