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Accountability
QBQ! The Question Behind the Question: Practicing Personal
Accountability in Work and in Life
Accountability
Book: SC067
One of the world's most beloved and bestselling writers takes his ultimate
journey -- into the most intriguing and intractable questions that science
seeks to answer. With a wacky worldview -- and wanderlust -- that garners him
comparisons to everyone from Chaucer to Dave Barry, Bill Bryson entertains
readers around the world with his travelogues and riffs on the intricacies of
language.
Active Learning
Stop Paddling and Start Rocking the Boat: Business Lessons
from the School of Hard Knocks
Active Learning
Book: CT080
What you've got here is Lou Pritchett unplugged - his living,
learning, and leading in one of the world's foremost corporations. It's not
about formal training or theory applied. Nor is it a quick fix for chronic
slumps in selling, marketing, and managing. It's about learning from your
mistakes and savoring your triumphs, mastering your weaknesses and fortifying
your strengths. It's about initiating and sustaining a "love
affair" with your customers and your own employees. And it comes from
four decades of hands-on sales and general management experience, working
side by side each day with employees and customers, and shouldering
responsibility with honor and grace. That's what Stop Paddling and Start
Rocking the Boat is all about.
Analytical Thinking
Freakonomics: A Rogue Economist Explores the Hidden Side of
Everything
Analytical Thinking
Book: CC034, CT034, LM034, SC034, SP034
Levitt and writing collaborator Dubner dub the material
in this work "freakonomics" because Levitt uses analytical tools from
economics to address a range of questions that, at first glance, might seem
to be far removed from the discipline of the "dismal science."
Coaching & Developing
Bad Leadership: What It Is, How It Happens, Why It Matters
Coaching & Developing
Book: SC007
The text identifies two categories of bad
leadership—ineffective and unethical—and divides these into seven types:
incompetent, rigid, intemperate, callous, corrupt, insular, and evil. Each
type is studied through examples ranging from Putin to Pol Pot. In the final
chapter the author offers ideas on how bad leadership can be stopped or
slowed by leaders and followers alike.
Make Winning a Habit: 20 Best Practices of the World's
Greatest Sales Forces
Coaching & Developing
Book: SC057
Page clearly identifies five “Ts” of transformation:
Talent, Technique, Teamwork, Technology and Trust. These five elements, when
fully developed and integrated into the sales and marketing organization,
begin to create the habit of winning over customers in every industry. Stories
of successes-and failures-from members of prominent companies help you apply
the five “Ts” to your company's culture, and point the way to more effective
plans for motivating employees, building and coaching winning teams, and
improving hiring processes.
Topgrading: How Leading Companies Win by Hiring, Coaching
and Keeping the Best People
Coaching & Developing
Book: SC118
A world-renowned industrial psychologist and consultant
shares his proven strategy for hiring and developing top-notch employees, using
case files pulled from more than 4,000 in-depth interviews to illustrate good
corporate coaching techniques.
What Got You Here Won't Get You There: How Successful People
Become Even More Successful
Coaching & Developing
Book: SC144
Marshall Goldsmith is an expert at helping global leaders
overcome their sometimes unconscious annoying habits and attain a higher
level of success. His one-on-one coaching comes with a six-figure price tag.
But, in this book, you get Marshall’s
great advice without the hefty fee! Goldsmith outlines twenty habits commonly
found in the corporate environment and provides a systematic approach to
helping you achieve a positive change in behavior.
Customer Orientation
Integrity Selling for the 21st Century: How to Sell the Way
People Want to Buy
Customer Orientation
Book: CT050a-j, LM050a-e, SC050a-I, SP050a-j
Its concept is simple: Only by getting to know your
customers and their needs — and believing that you can meet those needs —
will you enjoy relationships with customers built on trust. And only then,
when you bring more value to your customers than you receive in payment, will
you begin to reap the rewards of high sales.
Raving Fans: A Revolutionary Approach to Customer Service
Customer Orientation
Book: SC068
Written in the parable style of The One Minute Manager,
Raving Fans uses a brilliantly simple and charming story to teach how to
define a vision, learn what a customer really wants, institute effective
systems, and make Raving Fan Service a constant feature--not just another
program of the month.
Socratic Selling: How to Ask the Questions That Get the Sale
Customer Orientation
Book: CT078, SC078, SP078
The Socratic approach respects the power of the customer.
The customer has the need, the power, and the decision-making authority.
Socratic Selling shows you how to access that power, to cooperate with it,
and to make it work for you.
The Trusted Advisor
Customer Orientation
Book: CC114, CT114, LM114, SC114, SP114a-b
The key to professional success is the ability to earn
the trust and confidence of clients. The creation of trust is what earns the
right to influence clients; trust is also at the root of client satisfaction
and loyalty. The workings of trust are even more critical in the new economy
than in the old.
Decision-Making
Blink: The Power of Thinking without Thinking
Decision-Making
Book: CT008, SC008, SP008
In this best-seller, a staff writer for The New Yorker
weighs the factors that determine good decision-making. Drawing on recent
cognitive research, Gladwell concludes that those who quickly filter out
extraneous information generally make better decisions than those who
discount their first impressions. The book features the fascinating case
studies, skilled interweaving of psychological experiments and explanations
and unexpected connections among disparate phenomenon that are Gladwell's
impressive trademark.
eBusiness Orientation
The Complete Idiot's Guide to e-Commerce
eBusiness Orientation
Book: CC093a-b, CT093a-b, LM093a-b, SC093a-b,
SP093a-c
This book shows you what makes e-businesses successful,
what to consider when starting an on-line business, where the Internet is
heading and how to avoid the pitfalls that are on the horizon. It also
includes an e-commerce business model at the end of the book that brings all
the content together in one cohesive strategy.
Ethics
Leadership and Self-Deception: Getting out of the Box
Ethics
Book: CT052
The "disease" of self-deception (acting in ways
contrary to what one knows is right) underlies all leadership problems in
today's organizations, according to the premise of this work. This
straightforward book explains how leaders can discover their own
self-deceptions and learn how to escape destructive patterns.
Impact & Influence
Eat Mor Chikin: Inspire More People
Impact & Influence
Book: SP021
It is a fascinating American story, a story of struggling
up from hard times, building a business with impressive perseverance and
personal commitment, and most important, a story of principles. For this is a
company that eschews contemporary business fads and slogans, treats its
people like valued assets, prizes and practices loyalty, and believes that
Christianity should be lived, not just preached. Although it is a short book,
it is intense, and it is challenging, because it makes you ask yourself
questions. It is not the light reading it appears to be. It forces you to
look at your own values, loyalty, and commitment.
Initiative
Effective Executive: The Definitive Guide to Getting the
Right Things Done
Initiative
Book: SC024
The measure of the executive, Peter Drucker reminds us,
is the ability to "get the right things done." This usually
involves doing what other people have overlooked as well as avoiding what is
unproductive.
Innovation
At Work with Thomas Edison
Innovation
Book: CT006
In addition to patenting over 1,000 inventions, Edison was a capable businessman who recognized that
innovation is a business, emphasizing the importance of creating a company
that produces more than just one good idea. According to McCormick, Edison never invented simply to create a new thing, but
rather focused on crafting something that would have a practical use. Seeks
to revive his forgotten business legacy by giving modern managers the tools
they need to break loose from Corporate America's innovation-squelching
mantra of efficiency, standardization, and control. Among the key lessons
readers can learn from Edison are
"limiting your way to greater creativity." This book will appeal to
those curious seeking tips on achieving entrepreneurial success.
The Big Moo: Stop Trying to Be Perfect and Start Being
Remarkable
Innovation
Book: SP091
The Big Moo" is a simple book in the tradition of
Fish" and Don't Sweat the Small Stuff," Instead of lecturing you,
it tells stories that stick to your ribs and light your fire. It will help
you to create a culture that consistently delivers remarkable innovations.
Interpersonal Skills
Getting Together: Building Relationships as We Negotiate
Interpersonal Skills
Book: CT039
Expanding on the principles, insights, and wisdom that
made Getting to Yes a worldwide bestseller, Roger Fisher and Scott Brown
offer a straightforward approach to creating relationships that can deal with
difficulties as they arise. Getting Together takes you step-by-step through
initiating, negotiating, and sustaining enduring relationships -- in
business, in government, between friends, and in the family.
How to Win Friends and Influence People
Interpersonal Skills
Book: SC047
This book was designed with professionals in mind, and
designed to help professional people do better in business by helping them
make social contacts and improve their speaking skills. It was also written
with a certain . . . earnestness in mind. Carnegie was a big believer in
sincerity when it came to dealing with other people.
Never Eat Alone: And Other Secrets to Success, One
Relationship at a Time
Interpersonal Skills
Book: CT061, SC061, SP061
Chock full of specific advice on handling rejection,
getting past gatekeepers, becoming a "conference commando," and
more, Never Eat Alone is destined to take its place alongside How to Win
Friends and Influence People as an inspirational classic.
Play Like a Man, Win Like a Woman: What Men Know About
Success that Women Need to Learn
Interpersonal Skills
Book: CT064
Business is indeed a game, and like any game, there are
rules to playing well. For the most part, Gail has discovered, women don't
know them. An honest and practical handbook that reveals important insights
into relationships between men and women and work, Play Like a Man, Win Like
a Woman, is a must-read for every woman who wants to leverage her power in
the workplace.
Why Business People Speak Like Idiots
Interpersonal Skills
Book: LM145
Why Business People Speak Like Idiots exposes four traps
that transform us from funny, honest and engaging weekend people into boring
business stiffs: the obscurity trap, the anonymity trap, the hard-sell trap,
and the tedium trap. This is your wake-up call. Personality, humanity and
candor are being sucked out of the workplace. Let the wonks send their empty
messages. Yours are going to connect. For those who want to climb the
corporate ladder, but refuse to check their personality at the door.
Leading Others
13 Fatal Errors Managers Make and How You Can Avoid Them
Leading Others
Book: SC003
Errors waste valuable time, money, and talent. This book
will show you how to recognize problems -- and avoid them -- before they
happen. Author Steven Brown, a nationally recognized professional trainer and
consultant, provides the essential guide for effective managers and shows you
how to get the best from your workers, your company -- and yourself.
The Five Dysfunctions of a Team: A Leadership Fable
Leading Others
Book: CT098, SC098, SP098
Kathryn Petersen, DecisionTech’s CEO, faces the ultimate
leadership crisis: uniting a team that is in such disarray that it threatens
to bring down the entire company. Will she succeed? Will she be fired? Will
the company fail? Lencioni’s riveting tale serves as a timeless reminder that
leadership requires as much courage as it does insight.
Negotiation
Getting to Yes: Negotiating Agreement Without Giving In
Negotiation
Book: CT038, SC038
Getting to Yes is a straightforward, universally
applicable method for negotiating personal and professional disputes without
getting taken -- and without getting angry. It offers a concise,
step-by-step, proven strategy for coming to mutually acceptable agreements in
every sort of conflict.
Think Before You Speak: A Complete Guide to Strategic
Negotiation
Negotiation
Book: CT117, SC117, SP117
Think Before You Speak takes you through the entire
negotiation process in all its variations and contexts, both in business and
everyday life. By preparing you to think clearly and strategically, this invaluable
guide gives you an edge that will help you to achieve success while
maintaining the best possible relations with those opposing you. Practical,
authoritative, and comprehensive, Think Before You Speak gives you the tools
to handle any negotiation with confidence.
Persuasion
The Anatomy of Persuasion: How to Persuade Others to: Act on
Your Ideas, Accept Your Proposals
Persuasion
Book: CT090, SC090
This refreshing book provides readers with a unique,
proven, step-by-step analytical thinking process that anyone can use to
analyze, organize and present information in a persuasive way. Readers learn
how to perceive the needs of others, create an error-free proposal, and more.
The Elements of Persuasion
Persuasion
Book: SC094
In order to effectively persuade an audience, you must
first understand the power of rhetoric and persuasion. This book provides a
concise introduction to major theories of persuasion, analyses of political,
cultural, and literary events that represent the significance and scope of persuasion.
Elements of Persuasion offers an analytical discussion of a representative
range of persuasion events: the 1925 Scopes trial, Spike Lee’s Do The Right
Thing, the 1996 State of the Union address, and more. With these, readers
will examine the ways in which persuasion is affected by belief, desire,
class, gender, and race.
Results Orientation
Business @ the Speed of Thought: Succeeding in the Digital
Economy
Results Orientation
Book: SC009
The CEO and chairman of Microsoft shows how technology
has become key factor in effectively operating businesses; discusses how the
creation of a world class digital nervous system will provide constant
learning and promote success; and provides in depth examples of companies
that used technology to turn failure into victory.
Change Is the Rule: Practical Actions for Change: On Target,
on Time, on Budget
Results Orientation
Book: CT011
In the theater, one play is in performance, even as the
company is preparing for a new play that is opening soon. Theater people recognize
that no play lasts forever, and have learned to embrace change in a positive,
powerful way that business people must adopt to achieve business and
professional goals. Leaders who can focus – like the director of a play – on
tangible, concrete features of the organization, can make change happen on
target, on time, on budget. Readers of Change Is the Rule will enjoy the
humorous "mind-clearing examples," and make a quantum leap forward
in understanding, leading, and profiting from change – both in their
organizations and their business careers.
Execution: The Discipline of Getting Things Done
Results Orientation
Book: CT028, SP028
Execution (that is, linking a company's people, strategy,
and operations) is what will determine success in today's business world.
Bossidy and Charan aver that execution is a discipline integral to strategy,
that it is the major job of any business leader hoping not just to be a
success but to dominate a market, and that it is a core element of corporate
culture. Details of both successful and unsuccessful executions at
corporations such as Dell, Johnson & Johnson, and Xerox, to name a few,
support not only their how-to method for bringing execution to the forefront
but also the need for it.
Will Your Next Business Mistake Be Fatal?: Avoiding a Chain
of Mistakes That Can Destroy
Results Orientation
Book: CT129
The process of managing multiple mistakes (M3) is what
distinguishes positive outcomes from strategic disasters, according to
Mittelstaedt, who was formerly affiliated with The Wharton School. With
real-world examples and diagrams, he explains "failure chains" in
preparation, execution, strategy, and organizational culture, and how to
avoid them. A summary of 38 insights concludes the book.
Sales & Marketing
Close the Deal: Smart Moves For Selling: 120 Checklists To
Help You Close The Very Best Deal
Sales & Marketing
Book: CT014
Whether you’re introducing a product, marketing your
small business’s services, or selling your boss on a new idea, you’ll benefit
from checklists like these: Seven Fears All Buyers Share, Thirteen Ways to Warm Up to Cold
Calling, Ten Different Ways
to Set Your Asking Price, Eight Questions to Help You Sell with Integrity.
For training, troubleshooting, and a quick review before every important
call, sales professionals will be sold on Smart Moves for Selling.
Cold Calling for Women: Opening Doors and Closing Sales
Sales & Marketing
Book: CT015
Cold Calling is a powerful, inexpensive and easy way to
develop new contacts and expand resources. In today's market, generating new
business requires planning and skill. For over 10 years, Wendy Weiss has been
a marketing consultant specializing in cold calling and appointment setting.
Getting the Second Appointment: How to Close Any Sale in Two Calls!
Sales & Marketing
Book: SC036
Anthony Parinello—sales guru and trainer to over one
million salespeople—presents tried-and-true techniques for getting invited
back for a second interaction with potential prospects and customers. This
three-part book uses the sort of practical feet-in-the-street style that
Parinello’s followers love to teach salespeople the down-to-earth how-to’s of
getting the second appointment and performing Parinello’s proven “two-call
close.”
Getting to VITO (the Very Important Top Officer): Ten Step's
to VITO's Office
Sales & Marketing
Book: CC037, CT037, LM037, SC037, SP037a-b
Now, Parinello returns with Getting to VITO, a
one-of-a-kind sales resource that offers proven, best-practices advice on
how-to get into VITO's head, get into their budgets, and get on their team as
a "trusted advisor." A 10-step plan for getting to the Very
Important Top Officer's top of mind, top of wallet, and top of their
"to-do" list.
Guerrilla Teleselling: New Unconventional Weapons &
Tactics to Sell When You Can't Be There in Person
Sales & Marketing
Book: CT042
The first book to apply guerrilla sales and marketing
tactics to the unique, high-pressure environment of electronic
communications, this groundbreaking resource is packed with valuable tips,
expert advice, and insider secrets on finding, closing, and increasing sales
by phone and fax as well as via e-mail and the Internet.
Hope Is Not a Strategy: The 6 Keys to Winning the Complex Sale
Sales & Marketing
Book: CT044, SC044
The world's leading authority on B2B team selling is
about to show you. In his runaway bestselling guide to sales excellence, Rick
Page reveals the breakthrough selling strategies that have made superstars of
thousands of his students. Combining a commonsense approach with the best
kept secrets of the world's most successful sales people, this book presents
a proven, six-step process for winning sales opportunities.
How to Master the Art of Selling
Sales & Marketing
Book: CT046
After failing during the first six months of his career
in sales, he learned and applied the best sales techniques, then earned more
than one million dollars in just three years. What turned Tom Hopkins around?
The answers are between the covers of How to Master the Art of Selling. It
tells the reader what the profession of selling is really about and how to
succeed.
Little Red Book of Selling: The 12.5 Principles of Sales
Greatness: How to Make Sales Forever
Sales & Marketing
Book: CT055
Salespeople hate to read. That's why Little Red Book of
Selling is short, sweet, and to the point. It's packed with answers that
people are searching for in order to help them make sales for the moment--and
the rest of their lives.
Prospecting Your Way To Sales Success
Sales & Marketing
Book: CT066
This direct-sales bible now covers email, fax
communication, and the Internet.
Sales Prospecting for Dummies
Sales & Marketing
Book: CT072
Whether you’re a newcomer to sales or a seasoned pro,
Sales Prospecting For Dummies is your survival guide for generating new
leads. Tom Hopkins helps you gain a solid perspective on what prospecting is
and shares simple, yet powerful ways to build a prosperous selling career by
meeting and getting to know the right people.
Selling to VITO: The Very Important Top Officer
Sales & Marketing
Book: CT076, SC076
This book contains all the tactics you need to get
appointments with impossible-to-reach top decision-makers. They in fact are
the Very Important Top Officers (VITOs), the people with the ultimate veto
power who hold the key to bigger commission checks, every sales award you
could possibly win, and VITO to VITO referrals that you can take to the bank!
SPIN Selling
Sales & Marketing
CC078, CT078a-b, LM078a-b, SC078a-b, SP078a-c
The Huthwaite corporation's 12-year, $1 million research
into effective sales performance - published here for the first time in the United States
- is the best-documented account of sales success ever collected. It has
resulted in the unique sales strategy, SPIN Situation, Problem, Implication,
Need- payoff. The SPIN strategy is already used by many of the world's top
sales forces. Now, with the publication of this new book, these
revolutionary, easy-to-apply methods can be yours.
Success Principles: How to Get from Where You Are to Where
You Want to Be
Sales & Marketing
Book: SP081
From sales and marketing professionals to small business
owners, and from teachers to students and parents, Canfield offers 64
practical and inspiring principles to get any aspiring person from where they
are to where they want to be.
Successful Cold Call Selling: Over 100 New Ideas, Scripts,
& Examples from the Nation's Foremost Sales Trainer
Sales & Marketing
Book: CT082
Offering hundreds of new ways to break the ice and complete
a sale, it also gives classic tools from the first edition, proven by sales
reps and managers. Ideal for new and veteran sales reps alike, here is the
perfect primer for a tough, rewarding job.
Superstar Sales Secrets
Sales & Marketing
Book: CT083
Today's sales professional must demonstrate a high level
of honesty and integrity with an ever-increasing ability to build rapport and
deeply understand the customer's wants and needs. Superstar Sales Secrets is
a comprehensive guidebook for beginners, as well as a concise reference for
the seasoned pro. It cuts away all the fluff and "theory" of
selling and gets right down to the core skills that every salesperson needs
to know.
The 10 Immutable Laws of Power Selling: The Key to Winning
Sales, Wowing Customers, & Driving Profits through the Roof
Sales & Marketing
Book: CT085
With case studies, examples, and stories from such
leading companies as Bayer, Harris, Marriott, Siemens, and others, leading
sales consultant and trainer Jim DeSena shows how to become a self-starter
who seeks challenges, adapts to changing conditions, and generates innovative
solutions that add value. In mastering DeSena's 10 laws, you'll learn how to:
make more sales and earn higher commissions-even in a recession, find new and
better ways to serve customers every day, identify clients' needs and forge
solutions to fit those needs, and build and manage strong customer
relationships for long-term success.
The Brand Called You: Create a Personal Brand That Wins
Attention and Grows Your Business
Sales & Marketing
Book: CT092
This invaluable guide teaches you the vital principles
and skills of personal branding, including how to craft an emotionally
resonant branding message, create top-quality branding tools, and attract a
constant flow of business.
The Lead Generation Handbook
Sales & Marketing
Book: SP101
Every aspect of lead generation is covered with timely
examples and case histories that can be applied immediately. The Planning
Model provides an immediate tool that anyone can use to evaluate current lead
efforts and plan future programs. Bernie has real-life experience and has
suffered through virtually every mistake making the Handbook an absolute must
for anyone involved in lead programs.
The Multi Dimensional Manager
Sales & Marketing
Book: SC102
A complete book about all aspects of Lead Generation. The
Changing Business Marketing; Lead Generation; Planning Lead Programs;
Measuring Lead Generation; Generating Leads; Creating Offers; Direct Mail;
TelephoneSelling; Seminar Selling; Trade Shows; Customer Lead Generation;
Building a Management Database; The Lead Planning Model; Sales Compensation;
Creating a Unique Selling Proposition. The perfect book for anyone involved
in generating sales leads.
The Power to Get in: A Step-By-Step System to Get in
Anyone's Door So You Have the Chance To . . . Make the Sale . . . Get the Job . . . Present You
Sales & Marketing
Book: SC106
A field-tested, proven system for anyone with something
to sell, abilities to offer, or ideas to present.
The Psychology of Selling: The Art of Closing Sales
Sales & Marketing
Book: CT107
Confidence and self-esteem are just two of the factors
that separate the successful salesperson from the unsuccessful one. In this
comprehensive program, Brian Tracy — an expert sales trainer — shares more
than 50 practical, day-to-day techniques for increasing your confidence in
your sales abilities and boosting sales profits.
The S.P.I.N. Selling Fieldbook: Practical Tools, Methods,
Exercises and Resources
Sales & Marketing
Book: CT108, SC108, SP108
Written by the pioneering author of the original
bestseller, SPIN Selling, this book is aimed at making implementation easy
for companies that have not yet established SPIN techniques. It will also
enable companies that are already using the method to reinforce SPIN methods
in the field and in coaching sessions.
Think and Sell Like a CEO
Sales & Marketing
Book: CT116, SP116
Parinello explains how readers can think and sell
"just like a person at the top," regardless of their level. The
author pinpoints the characteristics of successful salespeople and company
leaders (e.g., they stay focused; they appreciate honesty), and lays out a
strategy to help readers emulate these high achievers.
Women Make the Best Salesmen: Isn't It Time You Started Using
Their Secrets?
Sales & Marketing
Book: SC134
In Women Make the Best Salesmen, Brem reveals the top
sales strategies she discovered, refined, and applied to build her
multimillion dollar enterprise. But, as she points out, we are all
"salesmen" – whether we interviewing for a job or operating a
register at a department store, trying to get our children into a special
program or looking for a lifelong companion. And women, with their natural
social skills and acute emotional antennae, have natural advantages both
sexes can learn from.
You Can't Teach a Kid to Ride a Bike at a Seminar: The
Sandler Sales Institute's 7-Step System for Successful Selling
Sales & Marketing
Book: CT136
With this remarkable guide in hand you will learn how to
conquer the "selling dance" that always occurs between salesperson
and prospect; how to condition yourself for a successful career in sales,
regardless of what you sell; why you can sell more if you're willing to break
the rules in professional selling; why the prospect should do most of the
talking; how to "dummy up" when you're asked questions that you're
not ready to answer; why the prospect can mislead you and what you can do
about it; how to help prospects without becoming an "unpaid consultant";
how to learn and master the 7 steps of the Sandler "Submarine"; why
seminars are a quick fix that's good for only a day or two, and how ongoing
reinforcement training is the key to success; how to level the playing field
to force prospects to play fairly; and much more.
Speaking
Power Talking: 50 Ways to Say What You Mean and Get What You
Want
Speaking
Audio: CT065
The author shows readers how to find the key words that
get the job done, and replace ineffective speech habits with results-oriented
communication. Simple, direct, powerful, and effective!
Voice Shaping
Speaking
Audio: SP124
The author shows you how you can easily sell a lot more
by using the same voice control techniques used by voice-over artists in TV
and radio commercials. She has broken down the complex vocal persuasion
skills she uses and put them together in a system that’s so easy and
enjoyable to learn, anyone can use it!
Strategic Business Sense
.com Success! Surviving the Fallout and Consolidation
Strategic Business Sense
Book: CT001
This book is packed with insights from Internet
visionaries such as Judy Estrin, who gives readers her take on what's ahead.
The people in this book represent billions of dollars in dot-com success
stories, and include names like Guy Kawasaki and the CEOs of Propel, Excite@Home,
SmartAge.com, Women.com, iprint.com, AudioBasket.com, BenefitStreet.com,
Craigslist.org, LevelEdge.com and, Half.com, WinningPitch.com and others.
Hear from CTOs, CFOs and branding geniuses about how to start up a startup.
Achieving Business Value from Technology
Strategic Business Sense
Book: CT005
The book addresses the weakness existing in most
management systems involving the lack of a systematic process to realize the
economic benefits of the IT investment and provides a clear A-Z methodology
for business to bridge this gap. This book is clearly written for all levels
and backgrounds in business management and is a must-do for those whose
business involves IT, is considering IT, or would like to significantly
tailor IT investments for their economic advantage.
Business Plans Kit For Dummies
Strategic Business Sense
Book: SC010
This comprehensive kit helps entrepreneurs and executives
create solid business plans that attract investment and deliver growth.
Readers get savvy advice on plans for every stage and type of business, plus
a CD-ROM with templates, checklists, and other resources to help implement
the plan after it's written. This has been described as the essential
companion if you simply have to spend your weekend writing a comprehensive
business plan!
Complete Idiot's Guide to Human Resource Management
Strategic Business Sense
Book: SC016
This book provides readers with all the tools necessary
to align employee practices and policies with the overall goals of the organization.
Topics include: recruiting and retaining the best employees, establishing an
effective compensation structure, administering employee benefits, training
and development, employee relations, performance planning and evaluation,
managing for diversity, complying with legal guidelines, and managing
change/transition.
From Mind to Market: Reinventing the Retail Supply Chain
Strategic Business Sense
Book: SC035
Featuring visionary companies like Wal-Mart, AT&T and
Kinko's, whose leadership as demand-chain managers is helping them to create
the marketplace of the 21st-century, Blackwell illustrates the cutting-edge
concept of demand-chain management and its role in revolutionizing retailing
in the new millennium.
Good to Great: Why Some Companies Make the Leap . . . and
Others Don't
Strategic Business Sense
Book: CC041, CT041a-b, LM041a-b, SC041a-b,
SP041a-b
The findings of the Good to Great study will surprise
many readers and shed light on virtually every area of management strategy
and practice. The findings include: Level 5 Leaders, The Hedgehog Concept, A
Culture of Discipline, Accelerators, The Flywheel, and The Doom Loop.
Lessons from the Apprentice: Secrets to Success from the
Boardroom to the Business World
Strategic Business Sense
Book: SP054
The book will explore key business lessons culled from
the weekly episodes of the first three seasons of the show. From lessons on
effective selling to launching new ventures to key management tips. Lessons
From The Apprentice provides the real-life, winning secrets to success
directly from the TV show that Donald Trump and the winning participants’
identity and illustrate on air in each show.
Red Zone Management
Strategic Business Sense
Book: CT069
In football, the red zone is the last 20 yards on the way
to a touchdown. In business, red zones are those critical times when
companies face opportunities for great gain or loss. Holland explains how to navigate business
red zones such as mergers, acquisitions, and implementation of new
technologies. He describes different kinds of business conditions that put a
company in a red zone and describes underlying principles that can be applied
to any red zone condition. He presents specific game plans for major red
zones including changing competitive strategy, reengineering work processes,
and changing culture.
The Drucker Foundation: The Organization of the Future
Strategic Business Sense
Book: CT104
The Organization of the Future presents the latest and
best thinking of acclaimed visionaries and practitioners who ponder the
future of human enterprise everywhere - in government, business, and
community. Supported by two giants - Peter Drucker opens the book and Charles
Handy closes it - the authors within provide their own perspectives on
tomorrow, in thoughtful, to-the-point chapters. Together they underscore
where, when, and how organizations and their leaders must evolve, not only to
survive but also to prosper.
The Fifth Discipline: The Art and Practice of the Learning
Organization
Strategic Business Sense
Book: CT097a-b, LM097, SC097a-b, SP097a-b
In The Fifth Discipline, Senge describes how companies
can rid themselves of the learning “disabilities” that threaten their
productivity and success by adopting the strategies of learning
organizations—ones in which new and expansive patterns of thinking are
nurtured, collective aspiration is set free, and people are continually
learning how to create results they truly desire.
The Innovator's Solution: Creating and Sustaining Successful
Growth
Strategic Business Sense
Book: CC099, CT099, LM099, SC099, SP099
Christensen teams up with the research director of a
major professional services firm to explore why business success is so
difficult to sustain. After reviewing the conventional wisdom, they discuss
innovation as a predictable process and offer theory-based strategies for,
and cases of, sustainable growth. One strategy: develop competencies for
future success rather than clinging to those that worked in the past.
The New Strategic Selling: The Unique Sales System Proven
Successful by the World's Best Companies
Strategic Business Sense
Book: CC103, CT103, LM103, SC103, SP103
This modern edition of the business classic confronts the
rapidly evolving world of business-to-business sales with new real-world
examples, new strategies for confronting competition, and a special section
featuring the most commonly asked questions from the Miller Heiman workshops.
The Seven Keys to Managing Strategic Accounts
Strategic Business Sense
Book: CT111, SC111
Strategic accounts are your firm's lifeblood; they play a
critical role in its success or failure. The Seven Keys to Managing Strategic
Accounts is filled with best practices and examples of how to intelligently
manage key interactions and relationships with these vital accounts—for
greater loyalty, higher profitability, and consistent competitive advantage.
The Tipping Point: How Little Things Can Make a Big
Difference
Strategic Business Sense
Book: LM113
Defining that precise moment when a trend becomes a
trend, Malcolm Gladwell probes the surface of everyday occurrences to reveal
some surprising dynamics behind explosive social changes. He examines the
power of word-of-mouth and explores how very small changes can directly
affect popularity. Perceptive and imaginative, The Tipping Point is a
groundbreaking book destined to overturn conventional thinking in business,
sociological, and policy-making arenas.
World is Flat: A Brief History of the Twenty-first Century
Strategic Business Sense
Book: SC135, SP135
What Friedman means by "flat" is
"connected": the lowering of trade and political barriers and the
exponential technical advances of the digital revolution that have made it
possible to do business, or almost anything else, instantaneously with
billions of other people across the planet. This in itself should not be news
to anyone. But the news that Friedman has to deliver is that just when we
stopped paying attention to these developments--the dot-com bust, 9/11, and
the Iraq War--is when they actually began to accelerate. Globalization 3.0,
as he calls it, is driven not by major corporations or giant trade
organizations like the World Bank, but by individuals: desktop freelancers
and innovative startups all over the world (but especially in India and China) who can compete--and win--not
just for low-wage manufacturing and information labor but, increasingly, for
the highest-end research and design work as well.
Transition Management
Revival of the Fittest: Why Good Companies Go Bad and How
Great Managers Remake Them
Transition Management
Book: CC070a-c, CT070a-c, LM070, SC070a-d,
SP070a-f
Sull admits that the evolutionary model—a company is
imprinted with a set of characteristics at its founding that are difficult or
impossible to alter despite changing conditions—can explain much in a
capitalist economy. He focuses on those companies that do successfully adapt
to changes and outlive their peer group. The key, he says, is that managers
must transform their commitments.
Writing Skills
Edit Yourself: A Manual for Everyone Who Works with Words
Writing Skills
Book: CT023
Enter Edit Yourself, Bruce Ross-Larson's clear-cut,
concise guide to grammar and the written word. In Part I, he puts you at the
editor's desk, revealing the most common cuts, changes, and comparisons made for
clearer, crisper, and more effective sentences. Train your eye to spot
errors: be on the lookout for the better word, and more. Part II ties it all
together with more than 1.500 alphabetized recommendations, providing simple
and straightforward ways to improve your writing.
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